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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,826 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good but could have been great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only 2 downsides with product. 1. There is a nice key pad on keyboard but you can't tell when it is engaged.(should have been a light to indicate it is on ) 2. Battery life could be better. About 4 hours with screen at meduim intensity. Works great for general office tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life great speed nice screen display price ✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop For a Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife's startup business to replace one that was malfunctioning. She is not very twchnical, but she immediately noticed how much faster this new laptop. (i7, 16gb ram) performed vs. her previous one (i5, 8mb ram). Graphics are crisp and the casing is durable. Would by buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer ever I'm very happy thanks to best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Exactly what I was looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a laptop, the only downside is that sometimes if you rest your hand on the side while clicking the mousepad it locks the mousepad into a clicked position, also once in a while it will glitch and keep pressing a key in certain games, all are very minor issues though and overall I am completely satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the new laptop. Never had one before, finding it very convenient to use. Takes up no space at all. Always have trusted HP products, my current desktop is an HP. Bought a case at the local Best Buy for traveling. Fits great, and has space for the power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent size, versatile, easy to set up and operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. Easy to use, fast and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hp review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my HP laptop purchase. I always bought Dell before - but the HP works just as well or better than Dell. The salesman was very helpful in telling me the features of all of the products and made my decision about which computer to purchase much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, touchscreen, absolutely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for someone looking to have a quick and easy setup. Able to connect to a docking station and extend displays is needed. Only thing I don’t like is the keyboard. The keys are “elevated” and not smooth so takes a little getting used to. Speed/Memory/Drive space are great!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Lightweight - work horse.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An overall excellent HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product in terms of easy navigation through a number of apps and fast response to numerous keyboard commands. With the well-respected Hewlett-Packard name, I found that moving up to a slightly better laptop than my previous one resulted in a winning situation with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Hardware, Lousy Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is fast and powerful enough for my 3D printing needs. My only complaint, which is severe, is that it comes with Windows 11 in safety mode, which does not allow the user to load 3rd party software. It took me from 8pm until 3am the next morning to work with Microsoft support to finally get out of the safety mode

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    sticky keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one that I got has sticky keys: if I press down on one key, it sort of gets stuck. Still functional, but something I have to work around when writing and gaming. For my personal use I would say it’s good, but for your info, there’s only two usb ports and no Ethernet connections.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! It works great for all my school work, I'm able to use it to play games as well. Honestly best purchase I've made, especially being my first laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleak. Easy to use. Touch screen is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great pc for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Has everything I need. light and good battery

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - Intel Core i7 - 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. fast and very good memory. low noise

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop Battery is great and the speed is good

    I would recommend this to a friend