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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,826 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great….......................................

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product, good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. While I am not tech savvy, I replaced an older HP laptop with this one and so far I am pleased with the product and have had no problems. I used the computer for online college courses and it performs great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laprtop , very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for anyone. I purchased it for my son for college. It does everything he needs, fast, great battery life, and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very fast with its applications and features. And if browsing the Internet it’s also very fast; especially if you have high speeds. HOWEVER the battery drains quickly if on Performance Mode.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome laptop at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running Dell laptops for decades, but decided on this HP because of value and features. I am extremely pleased with this machine! Sleek, fast, stable, good battery life at a great price. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great product, it has everything I need for work. It's really snappy when handling processes, not to mention how great the screen display looks. I would recommend this for someone who is looking for a great computer at a really good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and elegant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking and functions well. Only concern is battery life. Not sure if all the windows opened and web browsing pulls more power when unplugged. Used for 6 hours and was at a quarter power when it should be 11 hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed it’s fantastic, I can open many tabs at the same time, and the pages are downloading fast, and my internet speed is normal, nothing fabulous. I have heard complaints about the keyboard, and i’s very functional, delicate and nice. Fantastic laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to work from home and truly loved its design and style. Able to connect to multiple work programs and servers without a hitch. Loved it! Only negative was that it arrived with a tiny scratch by the keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Not as user-friendly as my other computers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP laptop for the first time, thinking it would talk better to my HP printers, which I like. Not true. They haven't gotten along that well so far. My nephew bought an HP laptop for the same reason, and had the same interaction problems. The laptop is also more intrusive than my other laptops, which are the same operating systems. I wasn't aware that each company has their own way of interacting with the operating systems. HP requires more steps to accomplish the same tasks done on my two Asus computers. But it works, so I'm keeping it, and will explore work-arounds to speed up the everyday functions I use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Purchased for my miece for business college. Has functioned wonderfully with the work load of her courses and using system heavy software would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. The keys are so nice because they are not raised so high where you have to press down so hard. The mouse is wonderfully engineered where it’s like a part of your hand. Laptop is very easy to maneuver around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Fast, and Reliable Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Touch-Screen Laptop is an excellent choice for work and entertainment. The Intel Core i7 and 16GB RAM ensure smooth performance, while the 512GB SSD provides fast storage. The touchscreen is responsive, and the sleek silver design looks premium. A fantastic laptop for multitasking and productivity

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Hp by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new hp laptop, perfect for school and meets the requirements. The keyboard with the number pad on the side is the best. Not to mention I use my touch screen when I don’t want to use the mouse track pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exited to use it right away. Very fast durable and very sexy….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and services

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop 2 years back and working fantastically fine! Worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice fast machine....lots of RAM and HD space....it would be nice if the computer did not have the S-Mode....I had a hard time installing software until a friend removed it....it is performing very well now....Jim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! I can even play Xbox in it! Size is perfect to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand, speed of the computer is increadle, I do not need it for gaming, only office work. but having the capability is good, if only for a low gaming range. very happy with the computer. I definetily needed the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love My New Laptop! Thanks, Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Still getting used to the setup as it's different from my old one - but it's so much faster! What a pleasure it is to use! Not only that, the young man who assisted me made the whole process a breeze! Thank you!

    I would recommend this to a friend