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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,826 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. Can run over 50 tabs without too much trouble, fan is not constantly on which is a plus. It does not have what is needed for strong gaming, but for office and student use I would reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent but short battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen clarity is as sharp as my eyes can differentiate and the speed using Excel is noticeably better than my 4 year old lap top. I would recommend this computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift before my daughter started college. She has been using it for almost a year and loves it. Has had no issues, and states to work perfectly for what she needs!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My new bestfriend!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my designing work. i have been using all major Abode softwares together and it works great. spacious keyboard and touch sensitive screen makes my working experience wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy customer for hp laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really i was great experience with hp laptop.i used with since 6 month but good product. I recommend to anyone visit to best buy and buy this product because best platform best buy from electronic product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy wife, happy life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for my wife and she deeply loves it. She uses her old laptop which was eight years old and quite slow where she works three different job location using every day. She tells me everyday how much faster and easier her day is now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Just to touch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. The touchscreen function works so well that I often forget that my work laptop doesn’t have the ability.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great equipment, awesome experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the laptop exceeded my expectations, and the team was a great asset in educating me before I made my final purchase. All in all a great experience thanks and hope to see ya’ll soon to get an external hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. It has a good enough storage to do business or school work. A medium size which it goes well with travel or work in small spaces. This is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it set up and connect to our internet. We use it for searching information, emails, and meetings online. It sets plugged in most of the time, so I can't vouch for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and light weight. It has a beautiful screen. A touch screen also. Runs fast and sounds great. Very happy with this puchase. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is FAST with a nice clear screen and provides more than what I need, which is a rarity. If it had a light up keyboard for night time use it would be absolutely perfect. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Use it for work ans it has never had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 4 out of 5 stars

    Touchscreen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and efficient. Easy to navigate and use. The perfect computer for everyday tasks. Plenty of storage and extra large screen. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for My Small Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC for my new consulting business and have been very happy with it. Battery life is a little shorter than I'd prefer, but I can usually get at least 6-8 hours out of it, so it's fine for my purposes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop in question was not for me, but a Christmas gift for a relative. My only drawback to this model that it comes in S Mode, which is an exclusive Microsoft environment. So, with all said, you are locked into whatever you can find in their Microsoft Store in terms of Applications - now you are very limited to what will be allowed, therefore, you will have to unlock the system out of S Mode, which may allow various virus to enter. Note that you can get spyware on many levels etc. I recommend a good VPN and whatever anti-virus plan you like to work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and reliable. Really smooth keyboard and I love the touchscreen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Good Laptop on a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop primarily for work. Speed is great! Lightweight. Plastic casing is sturdy. Design makes keyboard size the same as a slightly larger laptop. Windows 11 will take some getting used to, but useful so far. The restrictive S feature can be disabled so apps from other formats can be accessed. Speed was not negatively affected when switching out of S mode. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal it is! We searched for some not too expensive but with good size memory, and found this one HP with core i7! Out of stock in the local store but the staff was wonderful and helped us order online.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Eh Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really good..... if and when it works. The touch screen is so useful, but mine keeps glitching. By glitching I mean it won't stop tapping the corner of the screen when I am not even using the computer. Then I have to restart the computer repeatedly. The battery is also pretty shaky. I liked the computer before it started to progressively mess up. I have only had the computer for 5 months, and I have already contemplated buying a new computer because this one half works. I am a college student though, so I will probably have to stick out the problems because of the cost of other computers.

    I would recommend this to a friend