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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,826 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Good speed. I have nothing to complain about. I loved my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pleasant Surprise when I needed a backup PC Pronto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main laptop (Lenovo Yoga) started to perform spontaneous reboots - nothing showing on diagnostics, nor could experts find a solution - I needed a PC pronto because we were selling a house (main computers were already moved out of state) - this relatively generic HP laptop had great specs for the price, so I tried it - wonderful surprise, it performed exceedingly well and saved the day, and was a bargain at the price to boot. Late model i7 processor, 16 gig RAM, 512 SS HD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptops for the money. Easy to get up and running. Never have been a fan of the mouse pad so I also purchased an after market mouse. But the touch pad is responsive. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big fan of my laptop! after having it for almost a year im really impressed w/ the performance. runs games really well and so far hasn't given me any problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this laptop to edit videos on after effects. nothing too serious, just tiktok/instagram style edits. i’ve had it for about two weeks and its running pretty well. overall, im very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    GREAT computer for multi-taskers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does it ALL! This laptop is super fast. If you are a multi-tasker running several tabs/windows at once, this computer is for you. Despite being lightweight, it is a top notch computer. The processor is excellent. Running a small business from home, this laptop has checked all of the boxes for me. Did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. It works well and is easy to use. I would have preferred one that did not come preloaded with all the windows nonsense and the safe mode configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after my old one had crashed. The set up was incredibly easy. The touch screen is splendid and the screen is the perfect size. All in all, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, still keeps up with my demand. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEST LAPTOP I HAVE EVER HAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST LAPTOP I HAVE EVER HAD. I would recommend this to anyone working from home that needs a good amount of space. I use it to run QuickBooks and it has never lagged or given any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing i loved the laptop features touchscreen flip

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    mac book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s the best deal in best buy easy to use i like the cover color and i loved it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and decided to buy this one. I can say that it is a very good computer, super fast and the quality of the images, the screen and its details are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good for college, good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for college and it has been working great. The touchscreen is helpful and the keyboard is very pleasant. Graphics could be a tad better, but it does the job well. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LJK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old HP laptop 10 plus years old with this one and am very pleased with how it works and quality.. it was easy to add additional apps etc. and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, my husband bought 2, one for me and one for him. It depends on what you want to use it for, us to work on and it has what we need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lighter in weight and thinner, makes is easier to carry in briefcase; faster response, excellent

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. That fact that its touch screen is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good laptop, I bought this laptop for my wife to use for her work. She does a multi tasking on line customer service and she likes the laptop a lot because it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP built a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond pleased with this laptop! It has all the items I wanted: camera, touch screen, audio, 15 inch screen and numeric pad. It is easy to use: typing is crisp and the audio excellent.

    I would recommend this to a friend