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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,826 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr White

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Would highly recommend this HP. Great performance. HP. Is the best PC brand in my perspective. IT professional for 36 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Light weight working machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am estimator for a construction company. I run 4-6 apps at one time plus being on line. This laptop does not miss a beat! what a great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The speed and storage is fantastic and what I was looking for in my new computer. It has all the qualities I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Laptop worth buying it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I brought is excellent and working too fast. I gifted this to my Neice who is doing MS and using this laptop for all her work and soo happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works For Me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more than happy with my laptop. This is the first one I've purchased and it couldn't be easier to use and with HP as a back up everything is going well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's a game-changer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product.it's a solid choice that delivers on performance, style, and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated buying a laptop since I was disappointed when I used others. However I'm a convert and beyond pleased with my purchase. Was easy to set up and started using immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for college students. Nothing fancy, but has the RAM to support any software typically used for college work. Also handles video editing!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard is plastic. it makes noise and I feel like I use laptop toy. But Ram and screen touch is amazing. totally it worth for this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop, which is really good. Also bought for my sister

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College son loved this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son who’s starting his first year in college. He loves it, never disappoint him. I’d recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sold in S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's light weight and once I figured out that it is sold in "s" mode (safe mode) and I could undo that - the process has been smooth

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Touchscreen is nice! I do wish it had backlit keys but a way around that is, going on Amazon to get a keyboard cover to make the keys stand out

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great work computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer in July 2022 to work form home. Computer has been great and have had no issues doing my job with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just great, what we were looking for. We've been using it for a year and we like everything. Also, the design is very cool. I advise

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    For business or fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. The touchscreen is so convenient, and the screen is large enough to watch your favorite shows or comfortably get work done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient laptop. The only issue I have with it is the lack of backlit but other than that it's very good buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Beautiful computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, looks beautiful, good speed. However I have gotten a blue screen, I have contacted to Hp and they are working in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in 2023 for work and I still use it today. I works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great specs average build

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on this machine was excellent. Runs great but the body of the machine is a bit flexible. Had to have the video card reseated after 2 days. The only only downfall is the keys are silver and the letters and words on the keys are almost exactly the same color (no backlit) so very hard to read if you have low vision. Glad we put extra Best Buys tech support on this machine. Best Buys was great to work with. time will tell if the machine is fixed now and good to go. But specs are great for the price

    I would recommend this to a friend