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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,826 reviews
  • Rated 5 out of 5 stars

    It’s amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good. Very good for using in work. Battery life is good, screen display is great, soft touch .

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up today. Best Buy was able to transfer everything I needed from my old dying computer. Lightweight with great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A versatile and reliable performer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proven to be a true workhorse, delivering exceptional performance and reliability that have exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast - Flawless Live Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine boots W11 like lightning. It has an SD card slot, which for me is mandatory. It has an antenna across the top of the screen so it connects up to my 5G home WiFi with max strength and speed. This machine is the core of my home studio :: handles live streaming via OBS marvelously; ditto for audio/video recordings via Reaper DAW and Scarlet interface. The "all day" battery ain't - more like 4 hours - but I drive this box pretty hard with a lot of USB external components. I lucked out and got it on sale for $250 off. So for me, this was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting a cheaper HP where the WIFI adapter didn't work this one is solid and faster than I expected. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product , smooth and good to go for any new programs that has been released , so fast when running or when start .

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    college ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop for my daughter is perfect for college. It's lightweight and has lots of features and storage for her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop for under $1000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for that price. The material of the device is not the best, but you get what you pay for. Performance is good and delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase decision

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life. Used to buy Dell but never again. I’m super impressed with HP

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. It’s light and easy to carry. And the picture quality is great. Using it for school and I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVELY LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and easy to carry anywhere. The price of laptop was extremely reasonable and we got purchased during sales.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my daughter for school and she lives it. Happy I made the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item, working very good and recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Happy so far - Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was looking for a replacement for her existing laptop. This one does everything she needs and is much faster. Good value for the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mds coordinator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast I can actually work from home with seeing all I need to complete my assignments in the time frame they are do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awesome laptop. High performance and nice display

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It's a great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am satisfied with my purchase. it's a great laptop, it's fast has a great sound. and a nice display, the touchscreen is also nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptops Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true believer in the HP laptops! I have always had great success with HP. I had this laptop for less than 60 days and the battery went completely dead and would not charge. But thanks to a good decision I made back a few years back I purchased the TotalTech membership. Because I have this plan, I walked into BestBuy with the non-charging laptop and with minutes the Geek Squad had me walking out with a brand new laptop replacement with no additional money out if pocket,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP - 15.6 Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! All the upgrades compared to the one I had makes everything so much easier to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My best purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, very fast and reliable i7 processor super fast to process information

    I would recommend this to a friend