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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,826 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Laptop HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but little bit noisy and become hot after using long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's alright!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size laptop. Loved that it is lightweight. However, a full charge only lasted a out 6-7 hours and sometimes is not enough for me to finish my work in one setting. Left open windows to sleep overnight twice, the first time it drained all the battery (it was more than half way full). The second time, I was suprised it didn't. The letters & numbers on the laptop are light, if you dont look at it carefully. It is hard to see. The overall color on the laptop is not bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    15.6" Touch-Screen Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 15.6" Touch-Screen Laptop is very fast, relatively light weight and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good, nice, but has issues with WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed, the space, the look... But, there are some issues with the WiFi: it looses the connection. Somebody from your Tech team guided me to reset the network reset which appears to make it better. At the same time, having to reconnect a few times a day should not happen. Another minus is that it doesn't have a port of Ethernet and, even if I use Ethernet to USB cable, it appears to still use only WiFi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to navigate on this model. The keyboard is wonderful and being able to type fast is important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first laptop for my daughters first year of college. Touch screen makes it quicker to use. She likes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase for my daughter to use for college. She loves it and the price was right for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new laptop. Processor has a good speed. Plenty of ports. Just what I needed for working on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and delivered within the time . I will recommend Best Buy to buy the products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Nice design and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP has a very sleek design and light weight. It is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping to home was within hrs which was great !!! Laptop is exactly what I needed!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its great for what i need it for touch screen is good the pictures i take with it not a great quality unless im missing something

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the older version of this computer which I had 8 years with ZERO problems! Love it. Super user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance, I like the performance of the laptop . It’s fast and comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new laptop. It works as advertised. We especially like the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I personally need. It's pretty fast and efficient. I don't do any gaming or anything too strenuous though. Mostly just browse the web and occasinally stream shows/movies. I would definitely advise to get a laptop cooler fan (you can get these for around $25) if you plan to put a load on it but isn't that for most laptops? I would say that if you are looking for stability, efficiency and something affordable, this would be a "Best Buy". See what I did there?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop and so easy to set up. I love that laptop.. I am telling you this. This is worth of your money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Even for 80 Year Olds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 80yr old Mom. She is blazing away. Couldn't be easier to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. It works great and speed is good. I plan on getting same laptop for my brother soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is value for Price. Got a good deal in labor day. Laptop specifications are very good.

    I would recommend this to a friend