Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,826 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its less than a month I been using my new laptop and I love it so far everything has been working excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. 16 gb ram and i7. Good quality of materials and great sound. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for Microsoft Programs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. It is exactly what I needed. It runs quickly and holds all my files effectively. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very happy with the purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for online studying. I really enjoyed the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I have a very happy friend!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for a friend that had an old troublesome laptop. Needless to say she loves it!!!@

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lovely laptop!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop had no problems with it since I bought it touchscreen is perfect everything is great

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Value for Money

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, I am using it for my daily work as well as entertainment. Works well, light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new laptop. Our older one was so clunky and not working well. This has been easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop Review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great for my job. It is fast and the number key is excellent on this size computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well polished laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP for few years now. All models are well polished, good performance, sleek appearance. Warm recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great and meets my needs. Fast start-up and restart. The touch screen is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop, great price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I bought this laptop a few months ago, it works great, the touchscreen is a plus for me also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worh the price!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop during a Black Friday sale and it was worth every penny! The memory space and quickness is everything i need for both recreational use and remote work. My only complaint is how thin or light it feels. That does make me paranoid of accidents so I am glad I purchased the Accidental Insurance. I think this overall is a great laptop and other than the lightness of it, this review would have gotten all 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer during a sale. So far so good. I also purchased the one-year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Best Buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is our go-to for all things tech related. We are pleased with the products purchased and will continue to shop there as long as the doors are open. The laptop has worked well and we have had no network or software issues. Its fun watching movies and listening to music on the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop for the price plays lots of older games and great for office work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, quick, responsive, can search what your looking for without using google. Overall a good computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs great, it’s super fast and I haven’t had any issues. Great for college students!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Light weight. Very fast. User friendly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I was what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I need and the speed is great screen good quality. i like the single hinge bar

    I would recommend this to a friend