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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,826 reviews
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop really works for me. I would recommend to read the label to see what functions this laptop has to offer before purchasing. The equipment is functional. Its not the lightest BUT again it works for me. The only thing this does not have is "keyboard lighting" BUT again this works for me. The price tag on this laptop is great especially with the latest technology. This laptop is great for home and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift for my son and he loves he new HP laptop as a replacement of his old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my previous HP for around 20 years. I’m hoping this HP has the same mileage. Loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kidnapped

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had been hacked and had a virus installed. We were told that nothing could be done and once the ransom had been they would remove the virus. Took it to the nearest best buy and had them.take alook at for a week. Got it back and it has been working good for now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for studies! Touch screen and I really enjoyed it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting use to all the features on the computer. Best Buy was very helpful in transferring all the information from the old to new. I like the size and it's not heavy when I need to go to meetings. It has pretty good battery life and screen seems larger than what you would think for 15.6". I would recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy , quick and affordable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop in 15mins in bestbuy app and they make it ready by the time i arrived i think bestbuy is perfect to buy the product for affordable price in quick time and I buy all my electornics from it and i got some coupins for that and i suggest everyone to purchase in best buy for good prices

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for my needs. Fast,too! It works well with my new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop. It is fast. One thing I don't like is that it doesn't have ether cord capability.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My computer, not heavy and i love that is touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for what I am looking to do. Size, memory, quality and all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a great price. Having issues with connecting to the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super replacement to my Notebook of 10 years. This will give me years of happiness.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Bought via bestbuy return missing power cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System didnt run full version of windows. Ran in “S” mode. Had to turn that off immediately because not being able to install non-microsoft apps is a no go… also bought a return/refurb unit and didnt come with a charger and had to spend $70 on a best buy generic brand charger. Got ripped off there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super fast! The graphics are great! Defiantly would reccommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop, I have had desk tops in the past. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast I use for engineering and works smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I really like the large screen and 10 key on the side of the key board.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop.A must buy.The speed is super and great contrast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really outstanding, very fast in use, no problems! A pleasure! Recommended!

    I would recommend this to a friend