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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,826 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Sensitive HP lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even had 6 weeks and screen is completely messed up from nothing!! Opened computer one day and the sceen appears to be cracked but isn’t. I didn’t get warranty..so now I’m going to have to pay couple hundred for that! However, the computer works so freaking amazing! Super fast and easy to use!! So my only complaint is screen is im thinking maybe too sensitive or something. It is touch screen btw. Not sure how much that changes anythjng.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful but heavy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable laptop. The only drawback is its weight. Too heavy for lap use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang For Your Buck!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had this laptop for close to or a little over two years now and I have no complaints. It gets what i need done and no issues to this day. Goodjob on HP part i can say. Would recommend to others. Great fit for the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast, quiet, no issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great computer. Going on 2 years. No issues. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for a really old laptop. Set up was easy. Boot up and processing speed is exceptional. Price was too good to pass up. Battery life is less than advertised, but we usually keep it plugged in so its a minor issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price!infsr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for this new snowbird. I tried to live with just my phone and thought I was going blind and took for ever to type emails. Windows 11 is ok so far, still learning the bells and whistles. I have no regrets with this purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but its ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if the battery lasted more than 30mins. And it has to be restarted frequently to connect to the wifi. No its not my wifi either because every other device I own runs on the same wifi connection with no issue. You cant just reconnect it either but literally restart the entire computer to reconnect. It has done this since I bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Laptop I have ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Laptop. I have looked all over since and was not able to find even one comparable system. I had been looking for a laptop for weeks and just happened upon this one one night in Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer that was bought for my daughter. I upgraded the RAM before giving it to her and I'm sure that she will have it for a good while. Fast, responsive and plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, strong, and reliable products, definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great HP laptop!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was purchased for my daughter. The laptop is fast and has more than enough memory for our needs. I have always trusted HP and this one has everything in a home use laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new hp laptop computer. Having this laptop and being able to take it everywhere with me is such a plus. This computer does it all I made a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not bad for school and personal. The only problem I would say is the battery. It doesnt seem to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the the labtop for well over a year now! Its nice and slender and full of power! Just what a nursing student needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with this machine. Seems to have difficulty connecting to my WiFi. I ended up switching to Samsung Galaxy, non-touch screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Bought this for my mom and she loves it. So fast. She has no problems running any of her programs. The screen looks great and is very bright. The battery life is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for IDs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Sound isn’t as good as a MacBook Pro, but everything else is perfect for my work as an instructional design consultant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my daughters college work load no complaints price was right too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the dollar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. The only downside is the video card capability. It will not recognize all three monitors connected to my docking station. It is great for daily use and taking care of home stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Touch-Screen Laptop - Intel Core i7 - 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    оЧЕНЬ ХОРОШИЙ НОУТБУК. Покупала мужу на подарок, он очень доволен oCHEN' KHOROSHIY NOUTBUK. Pokupala muzhu na podarok, on ochen' dovolen VERY GOOD LAPTOP. Bought for my husband as a gift, he is very pleased

    I would recommend this to a friend