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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,826 reviews
  • Rated 5 out of 5 stars

    Purchase computer online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product delivery on time and nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Notebook Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and weight. Everything was easy to se tup up and get going. sound quality good and good screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend this laptop. I use it for work and have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast. A good amount of storage. Love the touchscreen. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Took my old computer in and the Geeks were very helpful in my new purchase and getting a rapid transfer of my data

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst buy ever. Bought it for $670 in 2022, used it for 2 years only, now does not work. From the start had a low battery life, overheating, screen touch not working properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered before the actual date expected. My daughter has been able to use it right away for her work and upcoming college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, prompt service, and friendly people. Made the whole experience pleasant and easy. Just the way i like it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it really surprised me. I have a 2014 macbook pro and that has been the best laptop and was head and shoulders better than windows back in the day. I opened this one up and the display was pretty darn good and the system is very snappy. Great laptop and dont have to break the bank!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall labtop however doesn’t have a cd disc drive didn’t realize that when purchased so had to purchase digital version of quicken to install same thing already had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP 15 MODEL#3Y058UA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Heads up: there is No backlite for the keyboard. If I had payed closer attention, I would not have bought it. Otherwise, does everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good personal computer for my purpose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast responses. Comes up quickly with hardly any wait time. Very clear screen images with no reflections from lights in the room.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Frustrating Experience - Not Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop, and I regret to say that my experience has been less than satisfactory. The frequent freezing issues have made it impossible for me to recommend this laptop to anyone. From the very beginning, I encountered problems with this laptop. It repeatedly froze during various tasks, making it almost unusable for any productive work. These frequent freezes were incredibly frustrating, causing significant disruptions and affecting my overall experience negatively. The laptop's unreliability has not only been a hindrance but also a source of great disappointment. I had high hopes for this laptop, but it has failed to meet even the most basic expectations in terms of performance and stability. The frustration of constant freezes has overshadowed any positive aspects it may have had. In conclusion, I cannot, in good conscience, recommend this laptop to anyone. It falls far short of what one should expect from a functional computer, and the ongoing issues have left me extremely dissatisfied with my purchase. If you're in the market for a new laptop, I strongly suggest considering other options that offer better performance and reliability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is good. The picture quality is awesome. I love that I can have like 4 different things on the screen at the same time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got what I was looking for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to use this HP 15.6 inch Touch screen laptop. I like the finishing and the keyboard best. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not what I want and ask to the men seller but I when I get home I don’t use quick so when I open is not the laptop fleat the monitor. But I kept it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Good deal! I’m just worried for the battery. I think it should last longer but other than that, it is a good device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive laptop for small project

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small inexpensive laptop I will use for transferring files and small projects without tying up my big desktop. Sml memory and processor but enough for what I want it for

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my needs!! Fast, good size, works well with graphic design programs and still portable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great computer. Battery last a long time. The touch screen is an added bonus.

    I would recommend this to a friend