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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,826 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The young lady that helped me choose this one was very courteous and knowlegable. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fantastic I really glad the storage is big enough to save all necessary things needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    opportunity price, good configuration, good appearance, fast. very good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop necessary for use at home by the family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with this laptop. My only complaint is that the camera installed on device is compatible with Windows face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is really an excellent product and I love this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is okay...I bought it for my husband just for every day things, but it is pretty slow compared to others we have. I thought with the memory of it, it would be good to go, but windows 11 sure takes up a lot of that space. I wish I bought a bigger one for him. Decent enough if you are on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to set up and I really like the bigger size for my aging eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome value. Intel I7 processor, touchscreen, big storage and windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    keyboard is SO loud and akward

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the performance of the laptop is great. I really enjoy that my phone can be linked to the laptop and I can respond to texts on my laptop versus having to pick up my phone every time. However, the keyboard doesn't seem to be all the way down so when typing the entire keyboard sinks a little, like it's bubbled up or something. It's very distracting. Also, I didn't realize that the number pad was off to the side which takes up a decent portion of the keyboard and make the typing a bit weird. I could be biased because I'm use to the keyboard without a number pad. I just know I don't like it and feel like the keyboard is small. Typing is also extremely loud. I would never be able to use this in a library quietly. I am going to be returning/exchanging this laptop because I can't see using this in the middle of a college class. Since I bought this for my next semester at college I won't be able to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the best price at bestbuy ,specs were on point only thing compromising was the 11th gen processor but the price covers it up

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A great laptop for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. The tough screen is a nice plus, even though I am still not used to it. I did not have this option on my now dead laptop. A nice, wide 15.6" screen with a great resolution. A separate numeric keyboard, the only thing missing is a little led telling you the numeric keypad is on or off. Thanks to the SSD drive, loading and saving programs is fast. Yes, I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great size, my favorite touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, great size and weight for a laptop. love the touch screen, works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college son! No issues since we purchased item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer! So glad to have an up-to-date one. I've had no problems with it and couldn't be happier unless I was in heaven!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. I use it ever day and its the best of all

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP - 15.6 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer powers up fast and larger screen size is what I was looking for. Battery time is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i need a new laptop so i went to get one sales guy offered newer version so i went with it and so far super happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP TO THE RESCUE,MY GET DOWN TASKS SAVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Many Kudos to HP-15.6 Touch-Screen Laptop, with a 16GB Memory Intel Core i7.-512 GB SSD. This Laptop, Help To Put My Many Tasks Into Place, To Take On Life Situation, With ZEST And ASSURANCE,That Prevent A Losing Doom Waiting Game, By Fixing The Problem, No Matter What The Problem Is ! Its My Laptop To The Rescue, My Get Down Tasks Saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop works very good and mutitasking and amazing experience and got delivered fast and safe with best buy

    I would recommend this to a friend