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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,826 reviews
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop - battery life is not to good. It says 8hrs but that’s not true it lasts about half that with continuous use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product with bad keyboard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give 5 rating. The configuration of the laptop is great but keyboard quality is very bad. Lot of noise while typing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Computer win!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellend computer, runs well, fast, easy to use, amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift fornthe Mrs and she is enjoying it very much. Features meet what she requires for work and casual activities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Get creative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed great connectivity easy to use and can’t wait to get creative.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is fast and works much better that the one it replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Good quality for the price. No major issues. I comes with Windows in S-mode but thats easy enough to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is just what is needed. I am able to do my work efficiently and promptly without delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is excelent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say over 2 tareas using it… it works perfectly…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Key Board

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys are hard to see letters same color of the keys needs to be a lighted key board other than that it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plover Wisconsin Customer Service is great again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The computer was the right price with the options we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secretary

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, has work out well for secretary duties for my club.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch-Screen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I wanted and is running perfectly. I do wish it had a lighted keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been a great investment for me and works great. I wish I’ve gotten the larger one. A little pricey but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Laptop performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs well, is fast, and is able to connect to Blue tooth and Wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done all we need so far. It was difficult to download some apps, took a couple days. Has worked well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I have ever had, relatively compared to the price, so far the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performs just as I need; good speed, excellent graphics easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great laptop for what you get, just wish ssd was bigger, will probably upgrade myself

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer comes with Windows 11S. It took me way longer than it should have to realize that the operating system, Windows 11S, has special security features which do not allow installation of any non-Microsoft programs. This information was not readily found using a search to determine why I couldn't load Adobe Acrobat. Frustrating that now I have to figure out how to replace Windows 11S with 11. Am unable to format any Excel cells either, I don't know if Excel not formatting is related to Windows 11S or not. I am proficient in Excel and have never had this issue.

    No, I would not recommend this to a friend