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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,826 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great until now im happy withbthis purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal @550

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal @550 Good deal @550 Good deal @550 .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son and he said he is very happy with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good experience especially touch screen is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price, wife needed a laptop for school and was looking at cheap ones, this provided the most bang for the buck and provides more than enough for whatever she needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quick however I have not used it a lot to find out very many ins and outs of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this hp laptop and fast shipping..i will buy from best buy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laptop is perfect for home use. It’s screen has incredible colors and clarity. It was easy to connect to our wireless keyboard and mouse and the perfect size to take on our mini vacation. The gentlemen who helped us was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Quality Downgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. I expected more for my money at this price range. Cheap plastic body feels like it will crack and break easily. Keyboard feels cheap. Everything seems to run good other than the cheapness of the laptop. HP is better than this. I have other Envy’s and an older Spectre 360 and they are great laptops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No other compatible at thsi price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it's fine the case could be a lot better as the rubber strips always come off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product. Looks and functions with Reliability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Just missing keyboard lightning. Otherwise perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good everyday laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it should! Kinda wish it was a little lighter though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love mines but be careful

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for college and it works great. Only thing is that I was not the most gentle with it and ended up ruining the motherboard. Thankfully, I was able to get it fixed for free because I have the Best Buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for almost two and half months. Working fab. Very much recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and powerful machine. Great configuration for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and easy to take with places. Have to download Microsoft office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good by overall

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech laptop package Thank you for the great offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not interested.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is as advertised. Minimum 50 characters (1 remaining)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and easy of use. Nice video and sound.

    I would recommend this to a friend