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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,826 reviews
  • Rated 4 out of 5 stars

    Computer for husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great for my husband in his shop. It does just what he needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, Helpful, Useful for large display lovers....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, had it for 6 months now still no problem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Small, but mighty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP. This powerful laptop will exceed your expectations. It's a great replacement to a desktop. If you need more storage, attach a NAS device. Just plug it in and you're set to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice enjoying now good laptop thanks for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came highly recommended & has not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of this product, I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I really like it. I used it everyday and have fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for price. Had to replace my old onel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal for the money. I love my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6 TOUCH-SCREEN LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good combination of the price and the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is running great and I haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item thanks I will buy another one for my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to use at college. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop...love the layout with numeric keypad!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Falling apart too fast.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed after just a couple months that this thing was already starting to fall apart. My last HP lasted a few years, so I had high hopes this one would too. After barely 6 months, I'm already in the market for a new one. First, it would constantly disconnect from the internet and require a restart to reconnect. Then the keyboard started to stick and type the same letter multiple times. Now the touch screen is sensing everything about half an inch above where I am actually pressing. The battery barely lasts two hours now too. I've had good HP laptops in the past, but this is definitely not one of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s flat and easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work excellent for me. Bestbuy i want to say thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied from the puechase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for my office work and it is working perfectly fine.

    I would recommend this to a friend