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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,826 reviews
  • Rated 5 out of 5 stars

    Really Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop great value I am enjoying it I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool very epic, why isn’t steam in automatically co

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to buy. Nice to use this. Little bit heavy than my old laptop though

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Faster upstart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I don't like the keyboard, I keep leaving out letters with this keyboard. And I tried to download the software for my printer but it didn't work. I don't know why. But it does open up right away and is way faster then my last one so I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great graphics and fit my needs per

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well and has a good color screen

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    USB port location horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the USB ports are directly in front of the power cord. What? So the power connection can be compromised by plugging in dongles. Who was the genius who thought of this?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was pretty easy and it seems to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and set up by Geek Squad, Ricky McBride.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. It meets every one of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good solid laptop. We'll only buy HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop my daughter love it she’s very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality - fast processing - perfect for work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, except keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one month ago, so far operating system and speed of the system is great, one thing I fell bad about it is key board, I felt it is not upto the mark and keys felt very fragile, other than that my overall experience is okay with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was Excellent !!!. The price was good!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would recommend this product. Its quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vary happy awith lab top computer for what i need for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop and the features it offers. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is light…. Wasn’t what I was expecting but not a bad buy. I had to purchase Microsoft 365 in order to use any of the Microsoft applications. Can’t say much because I just started using it. Will come back when I get more acquainted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great a and arrived on time Easy to set-up

    I would recommend this to a friend