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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,826 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. Works well. Speed and display great Battery life is good . . . so far. This may be the only weakness i have seen so far, battery life could be better. Lasts about 5-7 hours only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product very happy would recomend thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Thin, quiet, cool and really good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop I’ve purchased, love it! Screen clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Yessir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for basic applications. Nice screen and fast for the price. Only using for the internet and QuickBooks so nothing crazy but recommend for sure. Only writing for the 25 points tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop worth the price!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for all my business uses, was happy to grab it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get more than 30 laptops it is so good……………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop from HP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Its just what I needed for the software I'm using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected. Best Buy was very helpful with my updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my computer. I can’t complain so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoaaah

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoahhh super super niceeeeeeeeee!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop and decent for light games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great so far and even runs Star Wars Battlefront 2 with mods fairly well. I just didn't like that the fn keys activated right away because it messed up games where I needed those keys but I could easily change that with a workaround I Googled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaced another HP product that failed. This laptop had nearly the same configuration as the previous one at nearly half the cost!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refuses to connect with Ethernet even with adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to use for work. Because I work from home I need to be connected to the Ethernet for security. This laptop will nit connect to Ethernet with any adapter. I purchased 3 different adapters. None worked . They work on other computers I have. I returned and bought the same model HP and experienced the same thing. I sat on the HP tech support line via chat for hours with different people . They ran Bios updates, drivers etc… didn’t work. The last person I talked to said maybe the adapters weren’t compatible. Doesn’t make sense. These adapters even work on an old Dell Latitude and a HP gaming computer. I took it to Best Buy Geeks and no one could give me an answer outside of it being a faulty model? Had to return and exchange for a Acer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very good for the price. Decent specs all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its suppose to havent had any issues thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this unit is great for the specs that it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product … would definitely recommend , love it !!

    I would recommend this to a friend