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Customer reviews

Rating 4.5 out of 5 stars with 2826 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Touch-Screen Laptop's responsive touch screen, impressive performance, and ease of use. Its lightweight design and long battery life are also frequently praised, along with its affordability and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating. A few customers also mention challenges with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,826 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has performed as advertised. Very fast. Only negative is The Windows S mode built in to the software that restricts downloading non Microsoft files.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting adjusted to it. Love the quality of images throughout sites. Touch screen is awesome! Battery life suck! After 1.5 hours of use need to plug in!! Agitated!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Screen is easy to see. Touch pad is a little touchy so I have to be careful moving across it. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with excellent speed to do the daily activities. Need to improve on the keyboard though, it's ergonomics and add backlights.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, excellent for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer with great cpu and also great the discount it had,, but I found a better laptop with better cpu and had a dedicated graphics card.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hp purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need. I was replacing a previous HP and and this one weighs practically nothing compared to my original one, which is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great family computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little computer. we have been using it for about 5 months with no problems. easy to move around and use in whatever room you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new HP laptop! I went into the store to purchase it but it was out of stock - easy peasy to order online!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Does the trick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as she enters high school and it has been perfect for her. She is happy and productive and we have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance for $580

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $580 for Black Friday sale was a good deal for the specs. 16 GB of RAM is great. SSD is fast. CPU gets it done. No issues to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight ssd computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and fast processing speed. Beautiful color screen display.Excellent memory and ram.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I use it at work with many different programs open at the same time and all goes fast and smooth. The touch screen is a plus, very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for many needs! I use this to edit photos and videos and for a work laptop. It is quick and the graphics are great for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer goes to Sleep Mode at 20%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent computer. For some reason, the computer just shuts off when it gets to 20% battery life remaining (I checked the settings and there wasn’t an issue with that). I sent the computer back and got a replacement, but still the same problem. I only use the computer for browsing the internet and completing schoolwork. Outside of the battery issue, I’m satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Body frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Body frame especially the one on which keyboard mounts that is front assembly is not that strong. Otherwise specs are quite good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MS Rocky Sarasota

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer May 28, 2023. Since then I have had two inexplicable problems which I was able to resolve but I am afraid this computer will not last as long as my old laptop. Problem 1 - It would not start. Said I had no hard disk and operating system. Problem 2 - black screen of death. Took an hour to manually close down computer using on/off button. Left it off overnight and now I am typing this review. It decided to rev up this morning. Best Buy geek squad is next stop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP Laptop Touch Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Lightweight, Awesome graphics & was really easy to set up. Arrived in a very timely manner. I Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerfull laptop. It has a very nice display and the performance is great! It is very useful specially if you work with excel sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good PC for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hp laptop about two months ago. It works good. The graphics & processor speed is also good. But the battery is small & going to low down soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife for her job. She seems to like it. And seems to be able to do everything she needs for work!

    I would recommend this to a friend