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Customer Ratings & Reviews

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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 620 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the touch screen, speed, price, weight, and battery life of the 15.6" Touch-Screen Laptops. They appreciate the convenience of the touch screen, the fast performance, the affordable price, the lightweight design, and the long battery life. However, a few customers have concerns about the visibility of the silver letters on the silver keys and the intrusiveness of Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 620 reviews
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Good but HEAVY

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop did everything I needed or wanted it to do. School work, Streaming, editing videos it does it all. The only downside is that it's so dang HEAVY!!! I didn't notice it at first, probably was just to happy with my new Laptop, but after awhile of lugging it from place to place you feel that extra weight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying everything about this laptop. The size, the speed and the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Underrated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect budget laptop and surprisingly touchscreen! Under 400$ with 8gb of ram and 256 I believe storage. Don’t know why it’s priced so low seeing as how some of the pricey laptops only have half ram and storage. I felt like I was stealing when I bought this! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my laptop while going to school for nursing and it has been exactly what I have needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great price, great computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work from home. Easy to set up and get up and running. Fast and reliable. Battery holds up pretty good, I do put the charger to it in the middle of an 8.5 hour day. For the price, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Touch screen

    Rated 5 out of 5 stars

    Great little mid grade laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and needed something for word documents and such as well as spreadsheets. I’m very happy with the quick performance and great touch screen. I got it during a sale and it was an excellent value!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Fast, lightweight but needs a bigger SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and has a fast processor and SSD drive but the drive needs to be larger and Windows 11 has been problematic. If it had a 512 or larger SSD and Windows 8 it would be awesome. Works for what I need though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Touchscreen laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a "best buy"! Touchscreen is a real plus. Purchased for a family member who previously owned an HP laptop that lasted 6 years but wasn't SSD. World of difference in startup, upgradable, but he's probably not going to need it since most items are kept in Google cloud storage. Very happy with the price paid, $329. Wish I had bought another. Screen quality is vivid and keyboard is perfect. I can't contribute much more as I haven't used it. Was able to get it out of Windows S Mode and upgrade to Windows 11 in minutes without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop was picked up asap without any delay and the staff attended to me courteously. The Laptop is working perfectly without any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Good laptop with a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own it for about a month now. Easy to work with. Like the 15.6 screen and the touch screen option. super light to bring it with me to the office or coffee shops. Price is right. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth its weight in gold! This was purchased as a back up device for my work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for my husband. He has enjoyed using it for work and personal needs as well. He is not the best laptops, but having this touchscreen made it so easy for him to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    NICE COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE COMPUTER, RUN FAST AND SMOOTH. THE COLOR IS NICE AND LOVE THE FUNCTION OF THE TOUCH SCREEN. THE ONLY ISSUE I HAD WAS THAT IT IS A COMPUTER THAT ONLY RUNS ON MICROSOFT APPS AND IF YOU WANT TO TRY TO INSTALL SOMETHING YOU NEED TO FIND A COMPATATIBLE APP OR REVERT THE COMP OUT OF THE MODE.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy Senior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love my new HP laptop. The screen is huge compared to my old chrome book, I love the touchscreen feature, which I thought I would never use but I do and often. Very light weight but of good quality. Easy to setup and use even for me being a non technical senior.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Actually good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, speedy enough for what I need. Can actually play newer games at low settings with decent frames. I couldn't give 4 1/2 stars or else I would have. My biggest gripe is the locked down power profile. I had to download a third party app to change tjmax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop have had it for almost 3 years and it still works great. I used it most for school and it got the job done so I am satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop is light weight and has a fast speed. The ease of using is also a bonus, right out the box I was able to get set up fast and was working on documents.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for personal use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to use for school, and basic everyday needs, it's a perfect computer for personal use. I've had it for about a year and half now, and no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays games on this and really enjoys it. I replaced the ram and it even faster. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    My touchscreen hp

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer was so geeked out when i found out it was touch screen as well . Loved this computer. Only reason 8 fidnt give 5 stars was because it went to heck on me 3 months after the warranty expired .

    I would recommend this to a friend
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