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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 633 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 633 reviews
  • Rated 4 out of 5 stars

    Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for home use only. Easy set up. Speed is average for home computer. Display is nice sized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom and it's on par with my 2 in 1 Envy. The speed is amazing and perfect for her every need. Her only issue; it's not a touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for everyday use. I'm not a gamer but I always have over a dozen different tabs open that I switch between and the laptop has no problem keeping up with what I ask it to do. I am very pleased with it. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Gliding

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the most fast effective computer I've ever had. When I log on, I feel like I'm gliding through with perfection. The keyboard set up allows me to prevent few keying errors and I love how you can view your favorites while vieing another screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop it is so much faster than my old one and brighter, I just get a credit on it as well i saw that it is on the deal of the day so i want to the chat room and we worked it out. they were very good to chat with. This is way I like doing business with Best Buy. I am A Happy Customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's the perfect size for me. I can accomplish everything I need to. One thing I would change is putting a disc drive on it. Otherwise it's great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have no issues and easy to set up and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rambo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works well. Does everything i need. It is a great looking laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OCD about my computer operations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop from H P. Was easy to install my programs and transfer older data to the newer laptop. Keys on board are smooth when operating and the screen is vivid / clear. Fit our needs at the house for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new laptop. Last one was 11 years old and extremely slow. Now I'm logged in within 30 seconds. So glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. I love the laptop. Got it on a good deal. Customer service was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's a laptop that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've punched the B in the screen & keyboard numerous times, dropped it a couple, and have been able to do all my needed college stuff without any damage. It's durable, It's cheap, if you need to get basic work done on the go, probably buy this one, if you can't get something similar for less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen, and fast speed, ram needs more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective on a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for grad school and I’m pleasantly surprised with the quality so far. I’ve only had it for about a month but it does everything I need it to do and for a really low price compared to other laptops. I needed something effective on a budget and this was it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this new HP laptop 17', because my old Apple laptop would not let me download TurboTax software. This HP laptop had speed and saved us money and time. I recommend this product for business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to use long battery and nice screen. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop it’s pretty nice works well I would like it a little one little smaller but like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is overall is runs pretty well but at times it takes a long time for it to start up and then sometimes the web browser or search engine keep showing with bing but not sure why that is at all but otherwise its great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love HP products. They give a sense of quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to my spouse. Surprisingly he did all the set-up including anti virus and other apps. He was up and operational within no time. This was a replacement laptop as his previous HP died after many years. He does not do any gaming mostly research, II am hoping to upgrade him to 32GB of Ram by the summer and pass this one on to a grandchild. This is the gift that will keep giving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and runs perfectly, it can be used for work/school and some gaming

    I would recommend this to a friend