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Customer Ratings & Reviews

Your price for this item is $598.99
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The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 623 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the 17.3" screen size, ease of use, and performance of this laptop. Many appreciate its value for the price and lightweight design, finding it suitable for multitasking and everyday use. Some users noted the battery life and the ability to upgrade the RAM as positive aspects. However, a few customers mentioned concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 623 reviews
  • Rated 5 out of 5 stars

    A Year Later Still Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for school but after graduating I wasn’t using it much and started to play sims for fun. It has shocked me how well it has handled all the mods and cc. Worth it for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Decent size screen and processor speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i wanted a larger screen and i've been very happy with the quality of the screen and the speed of the laptop so far, so hopefully it lasts for a few years since most laptops seem to be disposable lately

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, and the bigger screen allows me to multitask with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is absolutely beyond the best. My rep was very knowledgeable about the computer I purchased. He was very helpful and had me checked out very quick. I love my new laptop. The 17 inch screen makes it easier to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2024 HP 17

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is lightweight even with the 17" screen, the bootup is fast, the speakers are more than sufficient; My data is presently tied to dropbox via gmail account but I also linked my mega.nz account to backup the on laptop date, and I'll be moving my nearly full dropbox to mega as well since there is no 'usual' SATA internal hard drive; My previous HP 17 went for a swim and the Geek Squad set me up with a USB-C SSD Enclosure to hold my old 'hard-drive chip' (yes the hard drives are now just a chip) and I was able to move my dead computer's data and still have the chip-drive as another USB external like my WD Passport drives

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my Computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful computer to have. I brought it because I am getting ready to go back to school for Nursing. It was easy to set up. I knew it was a very good computer because my mother brought my daughter on for school as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wary about using Windows 11 after being on Windows 10 for years, but it is pretty easy to navigate. Like it so much we bought one for my husband the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my new HP laptop because my old laptop, which works just fine, would not accept Windows 11. I wanted to get a jump start on prices before tariffs may greatly increase them and well before there's a possible rush on buying when Microsoft phases out Windows 10 support. The sale price I paid was excellent. The touch screen, an added bonus, is very clear. I was told that Ryzen is an excellent processor. I had never heard of it. Another plus is the dedicated numbers keyboard. One aspect that's maybe a minus is that the computer is plastic, rather than aluminum. But it stays pretty cool even here in SoCal. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works perfectly fine for the price, it is very fast and when you watch movies the colors are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it on sale worth the price.was a gift for my mother replaced her old laptop 2009

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bought myself a Christmas presentvI will not retu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees were so helpful understanding my concerns for a new Laptop computer. The 17.3 screen is so relaxing on my eyes and HP is always my go to product for best value and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs as advertised and I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very reasonably priced laptop with a great screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable, as all I needed was a laptop to check email, surf the web and stream baseball games. The screen is definitely large enough to watch a game on.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy with this HP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Lenovos for many years but could not find in my pprice range this time so went with this HP. So far, so good! Love the 17" size, great graphics and does everything I need. If it continues that way, I will be happy to buy HP again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop!.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and easy to use. Only downside is you will have to take off S mode if you want to download other apps besides Microsoft. Otherwise, I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice but different.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this laptop. It is much faster than my old laptop. The only thing that I don't like is when you download anything, it will automatically go into the downloads. There is no longer an option to direct where you would like the downloads to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    H P laptop is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to start, looking for items and answers to questions is very easy. watching the news for sports and news all around the world better then tv. it is great finding the right apps to use is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Not to Much but not to Little!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite happy with my new HP Laptop. The full 17.3" screen is so much better than my older laptop. Still getting used to Windows11 but all in all the experience is good! Recommend this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. On my old computer searching everything for files but on my new computer everything is there for me. And I love that I bought webroot virus protection that was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for basic activities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace a 10 year old desktop and it’s done great as a replacement. We don’t use it for much other than basic internet activities like paying bills, banking, etc. and checking email through outlook, as well as using Office stuff (which cost extra). I’ve also played some basic games on here as well, like stuff you can download or play through a browser, and it’s been great. If you can score this on sale or as an open box item, it’s a great value for basic stuff. I can’t comment on any advance activities since I’ve not used it for anything other than what I mentioned.

    I would recommend this to a friend
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