Customer Ratings & Reviews

At first I was hesitant about getting a laptop to replace my desktop pc, but my desktop with "Vista" technology took a crap after 15+ years of service....With help from the sales and "Geek" personnel, the transition went smoothly. I still have ALOT to learn with my new HP laptop. So far I'm very pleased with my purchase and I'm learning more each day. THANKS AGAIN to the Best Buy personnel and the Geek Squad.

GREAT SOLID STATE LAPTOP ! MAYBE IT WILL GO ON SALE AGAIN . THANKS - BEST BUY

Great product for the price. Works great for simple online work.

Great price for a 17" HP laptop, good battery life. Screen quality is good and not too heavy either

Excellent product I love it good quality fast processor

This computer is excellent for the price, the screen is clear and it works excellent. I love HP.

This computer is very fast and the keys are very nice too. Great resolution also.

This computer works very well and is very fast when running different applications.

we purchased this laptop as a gift for my mother. She called us to tell us how happy it made her to receive it because now she can stream her sewing videos while she works on her craft. also has helped her tremendously with their business using the perks that comes with owning an HP. best buy prices where the best ones we found ever while searching for moms' gift. Thank you BB!

Works well, good speed. Would not recognize our older Brother printer but our computer guy worked it out.

Big dif between this and then replaced 5-year old HP.

so much faster than old laptop---I don't need to upgrade my wifi after all!

Excellent purchase. Nice full screen. No squinting. I am really enjoying my new laptop

Love HP computers. Bigger than my last one one no big deal. Looks just like advertised.

large screen is wonderful. quiet keys. Geek Squad set-up was cost effective and seamless.

I like this product a lot its fast on searching the web and it has a nice display screen.

Great computer for the price and it's gets the job done effectively

Large screen is great for streaming and work related task. Lasting battery life.

Love my new laptop. Easy to use and has all the features i need.

I love my new computer and liked the way the young lady waited on me ; I'am over 70 and well, the other day I went to your store to buy a turkey fryer and i didn't understand how to buy the fryer so I ask a young man to send a lady over to help me and he looked at me told me that i was sexist and told me to leave the store . It hurt me