Customer Ratings & Reviews

Love this computer. Have always used Dell in the past, but purchased this one since it was on a good sale and had good reviews. So easy to set up, ans super fast. Recommend this product.

I had to replace my 5 year old HP Envy as the battery would not charge any more and I did not want to splash out on another expensive model as they do not build them for long Gevity any more. Came across this laptop as it was listed as the deal of the day, very good price for what you get, so I snaped it up. So far I am very happy with the product, good for surfing the internet and watching videos, not the fastest kid on the block, but you will not buy this one for speed. No backlit keyboard but this is not a game changer for me. Had it un plugged for use and got 8 hours out of the battery. If you just want a laptop with no frills, this is the one for you.

Optics in the computer are slower then expected game play also is not good on this computer. Love the size of the screen and the battery life on the laptop could be better

Fast, big and sturdy!!! Excelent buy... 100% recomended

Bought as a replacement for an old desktop for my wife. Slightly larger than most laptops at 17 in. but i still added a monitor and keyboard for flexibility. She has had itfor several months now and loves it. I have others but if i needed one i would definitely get another without hesitation.

This was an “open box” purchase- our church needed an upgrade for our finance group. It works perfectly- ssd drive is fast - enough storage and memory for what we needed - good battery life and windows 11.

This is a good laptop for my needs. It is used primarily for uncomplicated business tasks and on-line searches, and has performed well for these tasks.

This is the second one that I purchased from Best Buy and it was very easy to set up. I had everything that I needed as far as the operating system and I would purchase another one very reasonably priced.

This product was easy to set up and initialize. The graphics are clear. Windows 11 for Windows 10 users may be a learning curve, but you can catch on quickly. It is very fast!

Wonderful product. Fast and reliable. I wish the option of an Ethernet wired connection, were available, along with a DVD/CD player.

Great computer! Very efficient and a great size. I would recommend this computer and I’m thinking about buying another one!

Great Lap Top for seniors, we don't need all that extra technology, Great for on line banking and surfing the web.

Easy to use and great features for the low cost. Set up for main computer used online.

Product was as expected, possibly might get another for my wife and son

I love my laptop! it moves pretty fast. This will be perfect for school

the geek squad reps were knowledgeable and courteous. the patience they showed to me to make sure that I understood the product, a new HP laptop, and the installations they were making to the product. They wanted to make sure the help they gave me would satisfy all the questions I had. Thank you, geek squad for all you did for me, helping me understand my purchase.

Great product I would recommend to anyone great screen and battery life

Just what I needed. It is fast and works great. Good graphics too

Easy to buy applied to credit card and get it. Love computer my son was so happy

Best buy for a computer I have made for awhile from Best Buy.