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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 629 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is a joy to own and ease to operate

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice huge screen. Works good battery last longer..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    JOHN MCCARTHY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GENERALLY QUITE SATISFIED. BATTERY LIFE COULD BE IMPROVED.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Jopo's Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for my needs. Good size screen,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, nice and cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product is very useful for my daily work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super PC for the good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers are really fast! cheap and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working. Very good for my needs. Usually internet browsing and Youtube. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! 0 flaws whatsoever, would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop for work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for simple tasks. Enough memory to do extra things.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Hp purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the laptop hp it's big one I hope buy other one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and perfect for what we use it for. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and is perfect for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for the price. It’s light as a feather and fast. Never thought something so nice would be so affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish i got touch it hard to do things with out it i have touch on everything elise love the big screan it was very hard to get thing to doqwn load thank god i had the geek squard yet it took me 7 time to get someone who know how to get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my grandpa and he’s loving it. Set up was a breeze, and the display is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 apts. to get it. Lasted 8 days, Froze up and nothing worked, Had to just unplug it, Called Geek Squad 3 times to make apt,, to take it back for service. No response, no help, I have a BRAND NEW HP 17.3" that does nothing but sit in a case,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't thrill me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is ok . The period and the comma are to small for a person with poor vision. The letters are huge comparatively with the punctuation and word labels on keys. Also dislike windows having every thing in S mode. I liked my better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Touchscreen

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchpad gets stuck or doesn’t work a majority of the time. The battery life is horrible. Save your money and buy anything else

    No, I would not recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 1 out of 5 stars

    Can't disable S Mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one, and returned it. Bought another one, and returned it. Both had the same issue. You couldn't turn off "S Mode" which inhibits you from downloading anything that isn't from the Microsoft store. I couldn't download AdBlock, I couldn't download Firefox, and both were a deal breaker for me. If you want to be dictated to, by Bill Gates, on what you can and cannot do on your computer, then this is a nice machine. If not, I'd give it a hard pass. I did by a Lenovo and the BB Geek Squad guys were great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow what a great deal for open box. Who cares if it was store display. I upgraded with DDR4 which was also on sale and now Sub sonic laptop!

    I would recommend this to a friend