Customer Ratings & Reviews

Amazing laptop with big screen for my In-laws. Such a great deal by Best-buy! Thanks!

The machine itself was a joy, but unless you want to feel like Bill Gates is in your living room (and everywhere else you take this laptop), Windows 11 is NOT for you. We returned it because of the overall intrusive nature of the system.

Great windows laptop for the on sale price. Easy to setup, fast start, if you need more memory then investing in a external hard drive would be a good idea.

Was a very fun experience and answered all questions needed to provide me with best computer for my needs.

So far so good. Perfect for the price. Does what it needs to do.

not a fan of the keys, runs fairly decent but not as good as it could be for the cost. i've bought a $100 laptop in 2022 that ran just as well as this.

Broke and needs to be replaced after 6 months. Stopped charging, changed the battery, and then replaced the charging port. Still not working! Screen size is great, but it was not used daily.

Very happy with the new laptop ! The service agaent was very helpful and was able to locate a protective cover/carring pouch as well ! UTC Sarasota store does a great job !

I bought this product for my Grandson to take to college with him. The guy that sold this to me was awesome. He was very knowledgeable, and explained a lot of things to me in detail. Keep up the good work.

I purchased this for my spouse and it has the large keys on the keyboard that are easy for him to see. (AMD patient). It is very different from what he is used to but he will get the hang of it.

I use this for remoting into my office computer and it connects quickly and works great. The battery life is actually about 4-1/2 hours when in use (not on standby).

We are a homeschool family. All 4 kids use this computer. It is great at multi tasking, battery life, and display. We would purchase it again. We have had no issues.

I really love my new hp laptop computer. It was just what I was looking for. Just perfect to do the things that I need to do online. The hard drive and ram was all I needed. Perfect for me. Lol

For the money, this is an attractive laptop. The reason for 4 stars is the keyboard seems to be a weird layout. I keep typing wrong keys.

I’ve had this laptop for about 5 months and it hasn’t disappointed once, it has a great AI, good load times and very informative when something is needed

bought for my granddaughter for her birthday. She loves it.

First time purchasing a refurbished laptop for my son but he is absolutely satisfied with it and the quality of the product.

Really enjoying this laptop. Boots up very fast and has more than enough computing power for streaming and web browsing. Replaced an 11 year old HP and this one is meeting my expectations so far.

We needed a new laptop for at home and this has worked perfect for us. We can do basic work stuff and browse the internet with ease.

The laptop is fine. Its the OEM windows 11, its locked in S mode and after hours of trying "fixes" from the internet, nothing worked. I bought a new full Pro 11 on USB and formatted/installed it. The install picked up all the drivers it needed and i finally was able to use it without S mode. If you don't know your way around Windows I'd recommend against this laptop. HP should make it clear on the product description that its a very limited 11 copy locked in S mode.