Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $400.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 629 reviews
  • Rated 5 out of 5 stars

    3YO HP Printer not compatible

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck..But beware my 3yo HP printer is not compatible with Windows 11 -the driver will not "engage"..Sooo had to buy a newer printer. GRRR!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical because of the price, but so far I haven't had any complaints. We use it for pretty basic web browsing. I must say, I do like that it's not slow at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my purpose in using a computer, it has been up to my standers. This is a computer perfect for the average person who does use it on a daily basis, not for business purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Everything I needed. My last laptop was over 15 years old and it was time for an upgrade. This laptop fit the bill!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bogged down in "new and improved software"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is fine, it is the software. The software co9mes with a "safe" mode in the OS. this prevents you from downloading a majority of the software that many use. for me, the safe mode was a surprise. i found that in fact you CaN NOT load lenix via a USB mem stick without making changes to the OS . in a real system it only takes a change to the BIAS to perform that action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly and fast to get my order. Product was exactly what i expected and have had no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Difficult to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use in general - including letters & symbols on keys too light and indistinct - for instance, little difference between "." and "," .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop and price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop so much we bought 2! Bought 1 on sale a few months back and decided to grab another one for our office while it was still on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this product. It was a great choice and I am looking forward to using it for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for school great for the office nice over all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp child

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and the battery life is very good. I would recommend this product to anyone. I love it. I use it for homework and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc work fine for work qqqqqqqqqqqqqqqqqqqqqqqqqqqqq

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the computer it is easy too use it and its a good size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop allows me to help disaster victims

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying having this laptop. It allows me to work the Crisis CleanUp Hotline so that I can help disaster victims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Can’t wait to continue using it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I use it for streaming, school, and many other things! It checked every box I had on my list for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gadgetguy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the value works well with the Microsoft 365 platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so much faster than my old one. I have to admit, the new Microsoft program is quite a bit intimidating, but it’s a work in progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing a computer for my son and me was very pleasant. The manager went above and beyond to honor a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is my favorite make for laptops. And last a long time. I recoment it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many laptops over the years and this one is The Best hands down. The flip feature to use it like a tablet is amazing.

    I would recommend this to a friend