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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 629 reviews
  • Rated 5 out of 5 stars

    Sleek and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. This laptop has all the features that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace my 9 year old HP Laptop. The only regret I have is not replacing it sooner. Love this new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work laptop. I recommend buying a separate mouse to help use it easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dependable laptops!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable laptops. Great products. I’m using hp laptops for a long time now. This one was for a colleague. They love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color on this new laptop - great for watching TV and streaming movies. But had to add blue tooth speaker for excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for its price. I love its functionality. Great for my online college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use Always have Geek Squad to setup my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop and Grabbed it on Deal of the Day! Wife uses for budgeting and shopping. Great Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very light weight

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect labtop for my son first year at college he loves it very much .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P - 17.3" Full HD Laptop - Intel Core i3 - 8GB Mem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this computer. I just wish it were a little bit lighter. And I love the fact that I bought one that has a number pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clumsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer.I just don't have the knowledge.I need to work it.I need to take classes and after that.I should probably really enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good charger is a bit temperamental but works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop - perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop almost a month ago. It works well for me. The speed is good, lightweight & perfect for me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Rating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was selected as a replacement for a laptop that was experiencing issues with battery charging. I was assured that the replacement would be of similar quality in terms of storage capacity. However, I am experiencing the same problem with this laptop, as it drains 1% of battery every minute. I am unsure if this is a common issue or not, as this is the second laptop with the same problem. Additionally, I have noticed that this laptop does not have an SD card slot, whereas the previous one did. I am disappointed that the Best Buy representative did not seem knowledgeable about the products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DebbieH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the service that i received from best buy on this purchase. outstanding customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t live without. I do on’t know what I have been missing for the past two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted and so much more. Works like a charm with my HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop for a daily use. I will repurchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills. But if you need a basic laptop for someone not so tech savvy. This is a good buy for what you’re getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and service at Best Buy. I will absolutely buy from there again when I need electronics

    I would recommend this to a friend