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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 629 reviews
  • Rated 5 out of 5 stars

    Carlsonspecial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to be a part of the modern era. We went from windows 7 to 11.

    I would recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 1 out of 5 stars

    Locked to HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will not allow you to remove S mode from the Microsoft App Store. This means you can not install 3rd party applications like Chrome. Stay away unless you’re ok with restrictions on what you can and cannot download.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I bought it for nursing school and it does everything I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work, fast and good battery life. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a bit longer to get used to this computer but I do love it now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because i found the screen size was to small,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just what I needed to surf the web and pay bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my mom and she loves it. She uses it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's exactly what I need. The quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied. This is very good quality.thank you

    I would recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 1 out of 5 stars

    If you like being controlled by Microsoft, buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this unit because I could not get it out of S mode. S mode restricts you from downloading anything that is not Microsoft products. I was told that all lower end computers comes with S mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this ! This was one of her graduation gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Better than the one I had before. Buy it

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Not like they used to make em'

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even close to the quality of the H.P. I bought 21 years ago. Overly sensitive touchpad. Drops EVERYTHING google about once a month and can not retrieve, even wuth HP support. Also am unable to open files in microsoft. I am by far no computer person, but....... I am EXTREMELY disappointed. I will never by another hp again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i needs. Nice,slim and works well. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investigator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Quality surpassed everything I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to my son in his birthday he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to I Operate. Great pairing is easy. Great for scanning documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to b a nice product now we have to see just how long it lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome laptop! This laptop has far ex ceeded my expectations.

    I would recommend this to a friend