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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 629 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new laptop so much better than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy at Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful for our church to get organized with our membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 17.3 Full HD Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done a very good job with basic computer functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it to do .works great! No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop for the price. It works nicely for the job needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400 dollar gift card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service. Gift cars please!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ma husband got this for Mother’s Days great gifts he got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still works like new 4 months later

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what I need it for. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E.O.Hudsn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for what I need and the price was also a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far! Nice size and good storage for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gr8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money, the laptop is great without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is Great. East Set up and Battery Life is good good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school, i loved it so far. Simple design and works great for me. Definitely recommend. BUT ! today i had to get it repaired because something behind the screen broke and was sticking out. Bro havent had it for more than a year and this happens

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service everyone so helpful Best Buy is really the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at a good price. Technology is great for my usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase--will let my friends know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My stuff from BB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic electronics ,easy to use for a old man of 77 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop is helping me with my work stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for asking me to write ✍️ about this review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clear screen it does everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is wonderful I’m very impressed with my purchase!

    I would recommend this to a friend