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Customer Ratings & Reviews

Your price for this item is $400.99
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Customer reviews

Rating 4.6 out of 5 stars with 624 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 624 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Large annd excellent !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had 13-14 inch laptops for convenience and for its light weight. But this time I was tired of the small screen and opted for a larger format. I needed this primarily for browsing, email, and meetings. No heavy lifting on this so it was an excellent model for my needs. The only drawback was it want touchscreen but a minor drawback considering the cost. This was excellent value!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Speed

    Rated 5 out of 5 stars

    Laptop 17.3"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big screen and the speed is super fast. I definitely like the price and quality of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Speed

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen and the affordable price was on point. Speed is good. Battery life seems good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video definition, good screen size, stable operating system, fast processor

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice but battery is not as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer over a month or so ago. Picture is great, sound isn't that great. It is a budget model, but I mostly use it for zoom conferences. It works fine for that and sound works OK for zoom. My second zoom meeting I tested it with battery only because they claimed a 9 hour battery life. Boy was that not even close. I got 2 1/2 hrs at the most while using zoom so that is a misclaimer for sure. Most batteries don't do well anyway and with my experience with HP products batteries are of poor grade anyway. I almost gave it 2 stars but the picture is great, so going lower would not be right. My airmac has better battery life by far. But the 17" screen is nice to have during zoom. If battery life is important do your research.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    NEW HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my SECOND HP 17" Laptop computer purchased from BEST BUY. I love using it, fast, easy to navigate and view the lage screen. I now have WINDOWS 11, so I need to get acquaintd with the features, as opposed to WINDOWS 10 previously used. SO GLAD TO HAVE MASDE THIS PURCHASE.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Best big one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size... and weight.... easy to carry... and run fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly used this laptop for watching netflix and youtube. The positives were the resloution which is excellent for enjoying any movie or tv show. The speakers on the front make it even better to enjoy something. The software is very decent for the price. The battery life is ok as well, longer then 4hours but not upto 10+ hours as advertised. Its very sleek looking and the color is nice. My onlys issue was the size, it was way too big. I thought i could move around with a 17inch screen but i cldnt. If you dont mind hauling a slightly large screen around than its perfect for you. The rest of the specs speak for themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has a nice screen and isn’t very heavy. However the camera does not work and I was not able to exchange or return it which is frustrating because I was only a few days outside of the return w

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a highly functional laptop that offers excellent performance and features at an affordable price. I would highly recommend it to anyone looking for a reliable and efficient laptop for everyday use. It’s a great investment that won’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Love this deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother bought this computer first then i saw it used it and said I have to have this so I bought one myseld. I love it and most of all it is HP everything i have is HP. Nice color it i slim it is powerful it is all pluses .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Entry Level, but Windows 10 should be install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was cheap and I could at least upgrade the RAM and SSD fairly easily. I upgraded to 32GB RAM immediately and helped performance a bit. The biggest issue was browsing the internet, either with Edge or Chrome, web pages would sometimes lag and not fully open so I would have to refresh a few times. After being tired of this I bit the bullet and downgraded to Windows 10. It was 20x faster than before, and no issues with browsing the internet. USB-C is NOT for Power, and battery life is average. When sleeping and unplugged for 24 hours, it's dead.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Excellant for my needs.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Just needed something to pay bills and watch videos on. Large screen makes it easy to see. Only regret is it doesnt have a lighted keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has processing power just not the graphics power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memory is upgradeable so throwing 32GB into it will make stuff run great. It is not overclockable though. It will run games that do not need high FPS, like Civ VI or Humankind. For the price and a 17" screen it is very worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and just the right screen size. Always buy this brand. Have never been disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    good size bad packing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packing is not good. Maybe it's because they shipped without a box. Like the laptop size. Very big with numeric keyboard. Running smoothly up till now. I'm not sure after I install more apps, what it will be like. I guess I'll ask my schoolmate to help me do a storage upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Best purchase I could've made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer and I received it so fast. The large screen is very helpful for viewing multiple documents at once. Windows 11 is easy to use. The speed of the computer is great. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th HP computer. None of them have given me any grief. I wanted a wider screen and a full size keyboard. This model provides both and the SSD is super fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 17.3" Full HD Laptop, I-Core i3, 8GB, 256GB SSD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this machine. I opted to NOT install any Microsoft software. The screen size is great. Should I have a do-over, I think I would have opted for the illuminated keyboard. But I didn't at the time because that option was pretty expensive. I wish it had just ONE more USB port! Otherwise, this is a good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast and lightweight. Full 1080p and the ram is upgradeable. Great for everyday task and light gaming but I don't really play games. Great for students!!

    I would recommend this to a friend
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