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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 629 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Very efficient and a great size. I would recommend this computer and I’m thinking about buying another one!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product for Seniors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lap Top for seniors, we don't need all that extra technology, Great for on line banking and surfing the web.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great features for the low cost. Set up for main computer used online.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Extremely happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as expected, possibly might get another for my wife and son

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! it moves pretty fast. This will be perfect for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NATE, JOSH AND JALIN, THE BIG THREE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad reps were knowledgeable and courteous. the patience they showed to me to make sure that I understood the product, a new HP laptop, and the installations they were making to the product. They wanted to make sure the help they gave me would satisfy all the questions I had. Thank you, geek squad for all you did for me, helping me understand my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Windows pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend to anyone great screen and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. It is fast and works great. Good graphics too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy applied to credit card and get it. Love computer my son was so happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jim K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I really enjoy this product easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for a computer I have made for awhile from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Looking forward to putting this to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp core i3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop. Works great and price is wonderfuŵw

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Sturdy and fast. Display is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepping Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having kept an old laptop too long, we were afraid that learning to operate this new one might be difficult. It has been a smooth transition and the instructions are clear and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically I love the product. It's design and layout features are great. The price is very affordable for what you're getting. I would recommend this computer to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a computer whizz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP LAPTOP because it was an HP n it was sold by B B n I thought I could set it by myself but had nothing but trouble so I took it to my local computer repair shop n found out that the operating system was broken/bad so since I had it there I had them load all the apps that I wanted, I dropped it off at 10 am n picked it backup at 2 pm that afternoon, some people asked me why I didn't take it back to B B n I told them that if I did I didn't know how long it would take so i took it to some one I knew n they got it done PRONTO n they charged me just a bench fee $75.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AmazingOne

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new HP model is easy to use,with ease,it has many features and I had my old model HP for 8 years. It was time to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just like tony said, IT'S GREAT. it was the easiest I every bought anything, just call and go pick it up. and the thing works very good, thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad customer service at the store . Product not as i expected

    No, I would not recommend this to a friend