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Customer reviews

Rating 4.6 out of 5 stars with 636 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 636 reviews
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excelent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, big and sturdy!!! Excelent buy... 100% recomended

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very pleased great laprop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for an old desktop for my wife. Slightly larger than most laptops at 17 in. but i still added a monitor and keyboard for flexibility. She has had itfor several months now and loves it. I have others but if i needed one i would definitely get another without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First “open box purchase” !! Hp laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an “open box” purchase- our church needed an upgrade for our finance group. It works perfectly- ssd drive is fast - enough storage and memory for what we needed - good battery life and windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Serving the purpose for which it was purchased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for my needs. It is used primarily for uncomplicated business tasks and on-line searches, and has performed well for these tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reasonably Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I purchased from Best Buy and it was very easy to set up. I had everything that I needed as far as the operating system and I would purchase another one very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop is great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and initialize. The graphics are clear. Windows 11 for Windows 10 users may be a learning curve, but you can catch on quickly. It is very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Happy with HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Fast and reliable. I wish the option of an Ethernet wired connection, were available, along with a DVD/CD player.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Very efficient and a great size. I would recommend this computer and I’m thinking about buying another one!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product for Seniors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lap Top for seniors, we don't need all that extra technology, Great for on line banking and surfing the web.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great features for the low cost. Set up for main computer used online.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Extremely happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as expected, possibly might get another for my wife and son

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! it moves pretty fast. This will be perfect for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NATE, JOSH AND JALIN, THE BIG THREE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad reps were knowledgeable and courteous. the patience they showed to me to make sure that I understood the product, a new HP laptop, and the installations they were making to the product. They wanted to make sure the help they gave me would satisfy all the questions I had. Thank you, geek squad for all you did for me, helping me understand my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Windows pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend to anyone great screen and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. It is fast and works great. Good graphics too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy applied to credit card and get it. Love computer my son was so happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jim K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I really enjoy this product easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy for a computer I have made for awhile from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size. Looking forward to putting this to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp core i3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop. Works great and price is wonderfuŵw

    I would recommend this to a friend