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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 629 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-629 of 629 reviews
  • Rated 4 out of 5 stars

    good for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok for me i am no wizard on a computer compared to the way i see young people use a computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of the road

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is decent however I didn’t realize it only had 8 GB of RAM when I ordered it. Other than that, it’s a decent computer If all you plan to do is surf the Internet. It is not good for anything other than basics. If you want to edit videos or stream videos, I was suggest finding a computer with much more RAM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and best buy in Riverdale is my favorite store for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect best bang for buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need for work. Very easy operating system and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it glad i got it at best buy. Will keep buying from you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works as expected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. The video card seems slow and I get a "High Memory Usage" warning, often suprises me. I don't load up with a lot of open tabs and most of them are text only, no running video. I do a warm boot and that seems to clear things up for a while.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought 2 17" HP Laptops, both of them the case cracked at the hinges. HP was no help in fixing this known problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 3 years ago I3 is super slow ,better get something higher

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad motherboard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 11 months. They had to send it out of state to replace the motherboard. 11 months later it went out again. Warranty after repair was for 90 days. Save your $$$$. Should have replaced the computer after the 1st time. Terrible customer service!

    No, I would not recommend this to a friend