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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 624 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 624 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Daily Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice product. It was replacing a much older model of basically the same thing. Stick with things that actually work well!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend this HP laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with great features and easy use/operations. Love this new laptop. It replaced my old HP.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functions and awesome wide screen. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shop exclusively at Best Buy for our electronics ~ can't imagine anyone else having the same knowledgeable, friendly, helpful, informative representatives anywhere! What we like most is that they actually answer your question and they don't pressure you to purchase the most expensive option available. (And having your receipts on file in your account in their computer is AMAZING!!!! Doesn't matter if we've lost the receipt or not ~ exchanges are simple!!!) Love, love, LOVE Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Reliability, Performance, and Affordability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops are known for their reliability, performance, and affordability. With a wide range of models catering to different needs, HP offers options for both casual users and professionals. The build quality of HP laptops is commendable, ensuring durability and longevity. HP laptops are equipped with powerful processors, ample storage, and vibrant displays, making them suitable for various tasks, from everyday computing to multimedia editing. Additionally, HP provides excellent customer support and warranty services, adding value to the overall purchase. If you are looking for a dependable laptop at a competitive price point, HP laptops are a solid choice worth considering.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a older model of this computer and the battery finally went bad after several years of use. I liked the last one I'm sure this one will be just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid laptop. I just needed something for school and this is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch on the keyboard, great screen, and should have bought the carrying case when offered.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. However, could not get out of “S Mode” to download software I needed. Also, wish it was a touch screen. Otherwise, it suits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work works well has a good size screen great quality especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for what I use it for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving it. I do wish it had a bit more ram after running into some things I couldn't do gaming wise but it runs very smooth and I've had no issues with it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good screen. Good computer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite nice. Big screen, perfect for streaming tv or movies. Good for browsing in general. Can play a few less powerful games, which is quite nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy this laptop now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a high quality laptop!!! I needed a dedicated laptop for college courses and this is perfect! Low price and available same day for the WIN!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase for a low fair price. The shipping was given very good packaging

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    KEYBOAD DISSATISFACTION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this product seems to work just fine. However, I am disappointed in the fact that the keyboard is diffucult to see outside of good lighting. I would have preferred a metallic colored keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my funtime laptop. It seems to be all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work computer. Very fast and service its purpose as juts that. Sleek design and light so very easy to carry for travel. Would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I really appreciate the price and my grandson find it user-friendly. It was easy to set it up and begin to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is awesome. It flows smoothly and has a 17 inch screen. It is great for most anything you want to do with it. I will buy another once in sale again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hp laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's does everything that I would like. It's fast picture performance is excellent. Easy to use. I would recommend this laptop to anyone. It's also a great price for the laptop.

    I would recommend this to a friend
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