Customer Ratings & Reviews

Absolutely Marvelous!!! Great!!! Helpful!!! Smart!!!

Excellent laptop - could not be more pleased with my choice.

This Windows 11 HP computer is faster and more capable than any I've used before. It's also very sensitive and does things I don't want or need at times......such as making print larger...or offering a window with many options when I don't want ANY of them....or want to take time to read the list and consider. I could use a CLASS to help expand my capabilities with this which Best Buy staff says they don't presently offer.

This laptop has great features; I loved it, but I returned it because it was too big, and I need it to be easily portable. I recommend it if you're going to use it at home.

Great machine. Seems to do everything we need it to.

works well and is very easy to get used to. I had used HP pc products before and this new pc is great.

Sales people were very helpful. Geek Swuad was outstanding It is extremely frustrating that a customer cannot call and be connected with the Geek Squad despite the need. That is very unhelpful.

This laptop runs well and provides me with the speed I need for the work I do.

Easy to set up and transfer information from old computer. Works quickly. Very happy with my purchase

The laptop runs well and does everything I need it too. I haven’t had an issue with it so far but seeing as it is I doubt for one to come.

The speed is good and itis easy to navigate to different areas.

Replacing ourdated desktop. This was exactly what we needed!

Replaced an older HP that the case was falling apart. Like the new look and how nice the display is. So far happy with this new HP.

Laptop, does what it needs to. Fast shipping. Good value

I love the size but the pad is too sensitive, I don't even touch it and it changes on me.

Great service! Staff very helpful ! HP computer is the only one to buy thanks Best Buy for all your help

This was a good purchase; I use it for school and work. It's big, but it is not that heavy. The OS is also very capable; I play sometimes with this laptop. Overall for the price? this is the best

Very fast in our application, which is everyday household use. We love the large screens since we have no desktop computer. Seems durable enough to handle travelling in the RV.

Product is easy to use. Set up was ok. Some program transfers were problematic due to no cd disk hardware internal to the new laptop. Initial access is to signon is slower. Otherwise unit is working.

Works well and is up to our needs. Well that’s all I need to say.