Customer Ratings & Reviews

Exactly what I needed for all tasks. Thank you Best Buy for an easy experience!

The computer itself seemed good, strong and fast. However, they took out the right control button... what I do for a living requires that I have it, and I use it continually as I work. I use the mouse with my left hand so I need the right control button to work the keyboard shortcuts. They replaced it with the copilot button which made it completely unproductive and useless for me. If you don't need the right control button, I would say go for it. It seems none of the new ones have the right control button anymore. Even though there's five ways to get to co-pilot, why they need a keyboard button for it, I have no idea. Luckily I found one that is more powerful and has the right control button, hopefully it's the last computer I ever have to buy.

Very happy with purchase. Great price and amazing no interest financing for 18 months. Fast same day pickup.

For the price, it is a great value. I thought that the keys were backlit, but it's not really an issue. The trackpad feel is a little soft for my likeing whis is the reason I did not give it a five-star rating.

Wish I could have done this sooner. Love it. It works like I hoped it would.

Battery doesn't last so cannot use it remotely unfortunately

Great buy and upgrade from my old PC. Upgrade from Windows 10 to Windows 11. Easy operations with more than enough memory. Key board easy to operate and a mouse is a option. This HP matches to my HP printer.

Meets our needs. Easy set up. We are pleased with our choice.

Have only had it a few weeks but it's a great computer at a reasonable price. Transferring data from the old computer was smooth and easy.

A nice laptop with lots of nice features. HP has been good for me over the kast 10 years. Only drawback is that the characters, letters and folders on the screen are about 80 % as big as my aix year old laptop. That's a big deal to my 79 year old eyes. Bought it on line, should have gone into the store before purchasing.

Haven't used it much yet but I believe it will be good after I get use to windows 11

HP still makes the best computers! This laptop was no exception.

The computer is ok but when I try to see a movie I can't get enough sound. Is there a speaker available to attach on here? I'll call the store soon. Thanks you.

My old computer was no longer supported. I like the key pad and it was easy to get it set up.

The laptop is great for the price. Just know, it is not touch screen nor does it have a sd card port. 100% my fault for not checking. Worth the money.

Very satisfied. I needed a new one because my old Lenovo finally gave out and this fit the bill nicely

An excellent device. I would recommend this laptop to anyone.

The computer was a Christmas gift and he loves it.

Great functionality, even better price!!!!!!!!! I should have more of them!!!!!!!!!

Love this computer. I bought this for work and almost went with the smaller screen. I’m sure glad I didn’t. Very clear and easy to see everything.