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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 177 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great laptop from HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, computer is working great. We love the large screen and the wife loves the key board. The only thing we miss is there is no SD card slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup and very user friendly. Love the graphics and speed of the laptop as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 17.3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I had been researching for! Right size; right specs. I use it multiple times daily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very poor quality keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product on 9/18/2025. 5 weeks later (10/23/25) the most used keys "A,S,E,F,T,I,etc" are unreadable. Yesterday I stopped at the Best Buy it was purchased at and was told to contact HP. Today I contacted HP and they told me Best Buy is responsible. I made a 68 mile trip back to the store and they said "sorry, but we can't help you. this is HP's responsibility". I now have a $900 5 week old laptop that needs to have stickers put on the keyboard to make it usable. Needless to say but this is my last purchase of an HP product and I will be very leery of buying anything expensive at Best Buy. I have attached a photo of the keyboard if anyone from HP or Best Buy wants to see the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    Good overall - serves my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, and has oodles of storage (solid-state). I miss the fingerprint reader I had on my previous laptop, and not having a built-in Ethernet port is a definite negative (I purchased an Ethernet-to-USB adapter to overcome that). When I first powered up the computer, I had to search for the power button - it's somewhat hidden, in the top row of keys. I would have preferred a built-in CD/DVD drive, but laptops generally don't have those anymore - so I purchased an external CD/DVD drive for the few occasions when I need one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Reliable Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 17.3" Full HD Laptop with Intel Core i7, 16GB of memory, and a spacious 1TB SSD is a fantastic choice for anyone needing speed and storage in one sleek package. The large screen is bright and crisp, making it excellent for work, streaming, and multitasking, while the powerful processor handles demanding tasks with ease. Its natural silver finish gives it a clean, modern look, and the generous combination of RAM and storage ensures smooth performance and plenty of room for files, apps, and media. A solid, reliable laptop that balances power, style, and value very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Satisfaction guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with my HP 17.3" HD Laptop. It was ready to go and operates quickly. The keyboard is smooth to the touch and the keys are large enough that I am not double key tapping. I work with photos and the large screen helps me to see the full picture. The graphics are exceptional. I highly recommend this system for people that dabble in photography. Toast to another satisfied HP computer owner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good everyday laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our family computer and this gets the job done. It’s fast, has a nice display, and a numeric key pad. We do not game and have not watched movies from it as we mainly use it for paying bills, printing documents, etc. It’s quiet too having no loud fan noise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Customer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, exceptional picture, quiet, and lightening fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    17.3 HP core 7, 1 tb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the device is performing well. I am concerned about the power plug-in being small and cheaply assembled (seems a little off center). Since I have to disconnect daily. It's nice how fast it downloads and the speed of the movies I watch streaming. I have not yet used it for gaming but believe it will work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    HP - 17.3" Full HD Laptop - Intel Core i7 - 16GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. I struggled for days trying to figure out the best one for me and this seems to be a great decision. The screen is huge (for us old blind people) and its fast. No buffering. That alone makes me so happy!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to tell but seems to be a solid laptop. I wish the keyboard lit up... It is difficult to see key letters and numbers (gray keys with white letters and numbers)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of HP computers. This is my 4th laptop and each time the computer get better and better. I love the graphics and the speed of the computer is excellent. The battery life is also better with my Core i7 than my Core i5. Just a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Hp laptop core i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy hp latop in best buy is very nice, easy to carry to travel ,battery life and processor speed is nice .i recomend to buy everone this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get used to versus 2013 Dell Desktop, but I'm well satisfied with this laptop. It is lighting fast and a great update all the way around. Large screen size is a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    HP 17.3 Laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted and works well, after completing transition of software and other accounts. Excellent for viewing 2 documents simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Large screen laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the H.P. 17 inch laptop that I wanted was on sell. Large beautiful screen for photo editing and easy email reading.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 4 out of 5 stars

    Simple for Seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it a little while ago and have very simple needs from a computer but it's been easy to use, good speed, and great picture (17.3" screen) and I'm 73 with declining eyesight and am not computer savvy. Suits me beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Screen is huge and the keyboard is very comfortable. Booted up smoothly and gave me zero problems. Unbeatable price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast, great display screen and Geek Squad was fantastic doing my data transfer and getting me up and running,

    I would recommend this to a friend
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