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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, screen size, and processor speed of the 17.3" Full HD Laptop. Many find it easy to use and appreciate its design. However, some customers have noted the lack of keyboard illumination as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 402 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer. Good price. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Keyboard illumination

    Rated 1 out of 5 stars

    No right control button which made it useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself seemed good, strong and fast. However, they took out the right control button... what I do for a living requires that I have it, and I use it continually as I work. I use the mouse with my left hand so I need the right control button to work the keyboard shortcuts. They replaced it with the copilot button which made it completely unproductive and useless for me. If you don't need the right control button, I would say go for it. It seems none of the new ones have the right control button anymore. Even though there's five ways to get to co-pilot, why they need a keyboard button for it, I have no idea. Luckily I found one that is more powerful and has the right control button, hopefully it's the last computer I ever have to buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP laptop replacing an older model and I am very happy. is fast and the 17.3" screen is just what I wanted. great for the price. no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and upgrade from my old PC. Upgrade from Windows 10 to Windows 11. Easy operations with more than enough memory. Key board easy to operate and a mouse is a option. This HP matches to my HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Screen size fits the bill. All is well so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great machine. Works quicker than others on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer review.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great! It is easy to use and very good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Jayhawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we bought it for and has plenty of memory and a big enough storage drive for all my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent. I am very pleased with this purchase. It does everything I need. Best Buy is now the only place I purchase my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy with my puchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my computer and I found this one. Its has the perfect screen size and very light. Thanks Best Buy you are always my first choice for my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big and great loved it, good size to get things done and able to see

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out standing product, I have always used items from Best Buy and I will continue to buy items there.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my New HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Laptop. The size meets my needs and responds instantly to every command.... and it was at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Right Product, Right Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was ready for pickup as scheduled and ready to go out of the box. Exactly what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable laptop and well priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for the price. Just know, it is not touch screen nor does it have a sd card port. 100% my fault for not checking. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was no longer supported. I like the key pad and it was easy to get it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would buy again,i purchased as as a gift and they love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent home office computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen, great soft touch keyboard, fast boot-up make this an excellent choice for home office use (email, internet, word processing, spreadsheets, zoom conferences and MS Team meetings).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. I recently purchased it and like it quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MargaretR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great machine. Only had for 1 month. Time will tell if it continues to perform.

    I would recommend this to a friend
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