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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 128 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews
  • Rated 3 out of 5 stars

    Geek Squad Overworked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person that helped me was wonderful but too many people waiting in line and not enough people to wait on them. My appointment was delayed by an hour so when appt was only 20 minute so people were stacking up in line and that made me feel rushed so didn't get all the info I needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough syorage for a gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs for storage if you're a gamer. Just need to get more storage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to familiarize between windows 10 to windows 11.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. it was a little too heavy for me to transport around. but it seemed like a great computer and a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough instruction on usage. Not enough instruction on usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1`7 inch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computor is nothing special but for what I use it for it's working just great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop appearance is sleek, however, there is no battery life. Description indicates up to 10 hours battery life, however, charge doesn't last more than 2 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 5 out of 5 stars

    Richard J. DeNell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only area of concern was on my part thinking that all laptop computers had lighted key boar like all the others that I have brought.

    I would recommend this to a friend
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