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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1105 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and ease of use as significant advantages. The laptop's performance and price point also receive positive feedback, with many praising its value. While some users express concerns about the operating system and limited USB ports, the overall sentiment towards the laptop is largely favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,105 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    NEW LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen!!! Easy to see the keys! Very easy to carry around and i take it to many different places with me. LOVE IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy to see screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for ancient laptop of a retired writer. Large screen and keyboard make this easy to see and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Homeschool Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We homeschool and decided to upgrade our daughter's computer this year. It's made a world of a difference. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the computer is very good! I got for college and it looks like its going to help me with assignments! I recommend it’s nice flawless, and the screen is very good and big and the keyboard is very good. Love it! 

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    carol's computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working will. I like the big screen because I have a hard time seeing everything on the smaller screens. Getting the computer was easy to order on line. Went to the store to pick it up and had geek squad set it up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with my laptop, since I got it. I use it for school everyday. It even fits in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hp 17.3 laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen display and speed. Very happy with this hp laptop and it was on sale. Great purchase for every day needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop is just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the HP laptop because the keyboard is a little bigger than most laptops. It boots up quickly and the screen is large and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very useful for school and its good to take on the go

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My favorite LapTop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever bought. I love the larger screen. I am always happy with HP and of course, my Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it not what i expected very fast and clear screen. Will recommend. Love the 17 in screen as well good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT EXACTLY WHAT I WAS LOOKING FOR BUT I AM VERY HAPPY WITH THIS ONE. IT IS VERY EASY TO OPERATE HAS BRIGHT SCREEN AND SPEEDY.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, great! A bit difficult to get used to a few changes from my 9 year old HP. Very fast. Bright screen, great color.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for CAD & 3d printer control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for 3d cad, 3d printing and laser engraving. Works perfectly for all of these functions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this laptop. My last laptop was starting to move real slow. This laptop is awesome and pulls up all my searches quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    ATH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,like the large screen,it was ship fast, but was shipped in "S" mode so had to have Geek squad dial into it and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr . Jay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Boots up fast, quick responce time. Very attractive, lite weight. Love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I’m in love with my laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my HP laptop. Got quite a deal on it and it runs great. Love the larger keyboard and the 17.3 inch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP 17.3" HD Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my work needs! Large screen and spacious keyboard make for extremely easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP lap top. It arrived quickly and was ready for me to start up. This one was a new one on sale at a steal I couldn't turn down. I have previously bought refurbished computers and they have been great as well. I feel very secure in ordering electronics from Best Buy because they have a geek on site or will come to your home. This is my go to site for my electronics for sure.

    I would recommend this to a friend