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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and ease of use as significant advantages. The laptop's performance and price point also receive positive feedback, with many praising its value. While some users express concerns about the operating system and limited USB ports, the overall sentiment towards the laptop is largely favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,103 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Walter L.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Fast, with many optional features to assist your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big. have to get used to the set up of the page down etc keys.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Entry level PC laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a entry level PC laptop but that's all I needed and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for remote use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well. It does not have an eth cable for the internet but I purchased a usb to eth adapter at Best Buy and everything works fine. I use this laptop as a remote view pc. I operate about 65 devices with it from a remote location I am happy with it at this moment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It runs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop during a 300 dollar discount. Overall works well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid laptop. Screen isnt the best graphics but its big!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, I like it. I got for my oldest daughter for when she goes to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied and pleased with my purchase. This computer is exactly what I needed, Thanks to the Best Buy staff for their excellent customer service. They certainly made my shopping experience a breeze. Keep up the awesome work guys.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. Nice large screen too. Exactly want I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    This thing is huge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and this one fit the bill and is over the top on size and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a nice laptop for my needs! The whole Geek Squad made the transition to my new laptop so smooth. They were able to seamlessly copy all my important documents and pictures and have me up and running again in a couple of days! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Reliable. Feels good. Nice size screen. Overall a decent laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter laptop for the price point. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a laptop go to Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with my new laptop computer and my salesman was extremely helpful and professional! I would recommend anyone interested in getting a new laptop or any other electronics to go to Best Buy, as I feel I had the most positive experience ever!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    A good buy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white letters on silver makes it difficult to see the keys unless you have good lighting. The extra large screen makes it easier to read your email, etc. Touch screen feature means navigation on websites are quicker than with a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP 17inch Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Would recommend to an associate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    GREAT SIZE LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and color. It is nice to have a new laptop,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable laptop. Like the 17" screen. Seems to work very well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great replacement for my old 17" laptop that had seen its better days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop... purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use, great keyboard and the best value for the money! I'm loving it. Thanks, Best Buy! Your service was great, from the sales floor employee to the Greet Squad who thoroughly explained the laptop to me, as to new updates!!

    I would recommend this to a friend