Customer Ratings & Reviews

Very happy with my purchase. This laptop was easy to set up and does everything I need plus so much more. Sales person at Best Buy was very knowledgeable and helped me make the right choice.

A little faster than old computer. Like larger size

Good value! Works well, like the large screen size.

I definitely love it. It was my first ever “big boy purchase” and not only will this help me with my school work but it’ll help me research funny things when I want to learn something new.

Great. Easy purchase and pickup. Need to get used to Windows 11, but I have had experience getting used to new versions. Best Buy is a great place to purchase electronics.

As a senior citizen I'm not a fan of change. I had my old HP for over 10 yrs and it was time for an upgrade. I absolutely love my new HP.

The sales representative was knowledgeable, respectful and answer all our questions. He deserves to be recognized for his knowledge and exceptional personality!

I am very please with the laptop it has met and exceeded my expectations. I would recommend purchasing one. Customer Representative very polite and informative.

I like this computer way better than the touch screen version of this computer. This computer does the job, I have no complaints

I am an auto tech and I use this for work. Pretty straight forward setup, connected to WiFi and it works like a charm. Good price, good operation you cannot beat that.

Perfect for what I want to do on my laptop. It would have a 5 star had I picked one with touch screen and a light on the keyboard however it was best for the price that fit my budget.

This laptop is much different than any other one I have had. I like the big and outstanding keypad so that I can have no problem typing. My only issue is the slowness of pulling up websites and spreadsheets. For the price, the laptop is not bad at all. I like it.

This product has been very helpful with my school assignments. I does not lag, the screen is very clear, and the keyboard makes it very easy to type on.

Very efficient, reliable laptop. All the memory I need. I work from home & this laptop has not let me down

Bought it for my wife, she loves it. Her old computer wouldn't connect to the internet anymore so I wanted her to be able to stay home so I bought her a new laptop.

Latest technology and a great price. Easy to work with thè sales personnel and the Geek Squad. Would recommend Best Buy to anyone looking for a new computer.

Great value for money. Exactly what I needed to start my coding course. HP has always been my choice and seems to be as good as my last one that I had for 13 years

So far, so good. Easy to set up right out of the box. Had to get out of S mode to get my favorite apps but that wasn't too hard. I would purchase this again.

Big screen but screen quality is okay i feel, it gets the job done and its not to heavy. I do like it overall and the keys are comfy and does have numeric keyboard. Camera is okay.

Was a mother's day present, and I can say without a doubt that my mother was and is very happy! She has been able to utilize this to work from home. It was a great choice.