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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1102 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the large screen size and ease of use as significant advantages. The laptop's performance and price point also receive positive feedback, with many praising its value. While some users express concerns about the operating system and limited USB ports, the overall sentiment towards the laptop is largely favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,102 reviews
  • Rated 5 out of 5 stars

    Analysis of computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to do, the clearity of picture is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior citizen and I just want to say that I love my new laptop ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, hp is a great product, and best buy never disappoints me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great experance would shop there again really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY WAS EASY TO DO BUSINESS WITH.EVERYONE WAS VERY POLITE AND KNOWLEDGABLE,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. The price was good. The staff was friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To meet expectations is the mission. To exceed expectations is bliss!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer woes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience of buying a new computer was ok. I'm to old for change and it was stressful. I hope I don't have to buy another one ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a friend who’s afraid to use it.I have one and love mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is not computer savvy. This is a perfect laptop for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, the touchpad is loud and sticky, up down sticky, not touch sticky. It does what a budget laptop should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review/laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and the salesman was friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Good support from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, it works exceptionally. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just what I needed. It's has everything I need and some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17 Inche Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new laptop. Yakes a little getting use to Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop with penty of features and wifi capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product. It is as described as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally catch!it is hard to find this deal with lower price,great quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fast nice laptop. Only reason for 4 stars instead of 5 was small hard drive. I got a bigger one to fit my needs.

    I would recommend this to a friend
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