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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 246 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 17.3" screen size, calling it the ideal size and exceeding their expectations. They are also impressed with its speed, describing it as fast and amazing. The price point is another positive aspect, with customers saying it's a great computer for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 246 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great all purpose laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the price. Does everything I need it to do. Screen quality and size are excellent

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    BBlever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display letters not bold also keyboard letters can barely see I feel in a few months of use they will actually disappear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    WIFI DOESN'T WORK. BEWARE, BUYERS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is HORRIBLE. Honestly if it weren't for one thing that kept giving me problems on it, I would have given it FIVE stars. All I wanted was a laptop under $500 that I can use explicitly for work. THAT'S ALL. That's why I only needed a 256gb SSD, but I needed a 17.3 inch screen cuz I like big screens so I can see what I'm working on a lot better. So, for the first few weeks, it was good. Sound came out nicely for a super budget laptop. It ran smooth. THEN, suddenly, the wifi started cutting out. It slowly got worse and worse and worse, until I had to literally start resorting to using my desktop computer. My personal computer, for work! The one reason why I bought this laptop because I was using my personal desktop PC until I got this and my PC ended up crashing cuz of all the stuff I kept putting on it to do. So after awhile I got fed up and finally took it to Geek Squad. I had it sent out. They replaced the wifi card. Took it home, then the same thing. Took it back 3 more times. Wifi card was replaced every time. Same issue. Geek squad had the nerve to say even one of those 4 times there was nothing wrong with it, but there truly was. 2 of those 4 times the geek squad tech in the store even saw the wifi not work right in front of them on the counter. Finally, by the 4th time, the lead geek squad guy finally allowed it to be returned so I got store credit for it and applied it to a new laptop of a totally different brand. Yes it's a cheaper laptop but all I wanted was for the wifi to work! I guess you really get what you pay for, eh? I'm sure HP will type a response swearing it's not their fault to this review, but I don't care. What happened happened. HP sucks. To think I almost bought another HP for my desktop too but someone I know led me to a new dell that was also affordable and has been good to me for a few months since. Shame on you, HP. I think it may have been the motherboard but I don't even care anymore. I was allowed to return it finally after 4 times and now I have a laptop that is yes a little more expensive (I paid the difference of course) but it's way more reliable than this piece of junk!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bigggg!!! But it works for me wonderfully!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set-up with the storage I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the speed and storage are ecellent for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works great. Just wish i would have paid thr extra money for the lighted keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop to update the one I bought I purchased a few years ago. The internet is super fast. Great size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and amazing! I got it for school and does the job perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 17.3" Laptop - AMD Ryzen 5 - 8GB Memory - 256

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE & AWESOME. IT'S A GOOD LAPTOP VERY VERY NICE. COLOR IS NICE AND THE MEMORY EXCELLENT

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Use it every day.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Silent. Using it now to write this. Recommend it to anyone. NOT INTEL!

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    If you want a large display laptop?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop. Would have preferred Windows 10 Pro and not Windows 10 in "S" mode, but the laptop is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent HP 17.3" laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, HP 17.3" laptop has everything that I need. Came very well packaged.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Work computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly pleased with my purchase. Works great and would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Budget Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop at an affordable price! My family and I are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Silky smoothe performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful laptop with Ryzden prossor Boots quickly & never needs an oil change.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price with fast shipping. Great website, easy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New HP to replace my old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Replaced my old HP and they have gotten better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price. Nice, big screen. Only wish the keyboard was backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17.3" screen is just perfect and the tilt key board is good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display. Fast and portable. Size is perfect for home and on the road

    I would recommend this to a friend
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