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Customer Ratings & Reviews

Your price for this item is $420.99
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The comparable value price is $679.99

Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the large screen size, strong performance, and ease of use as significant advantages. Many also appreciate the affordable price and long battery life. Positive feedback also highlights the lightweight design and fast SSD storage. While some users mention occasional fan noise, the overall sentiment is highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 826 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast! Still learning windows 11. Would like google to be default browser only because I'm old school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. I am very pleased with it and had no problem going from windows 7 to windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fast when using it. haven't had it long enough to no how the battery will stay charged or how long it will last

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP 17" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this larger screen computer. I am glad I made this purchase at Best Buy. Gordon Cochrane

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my laptop, it helps out alot. I started going back to school and very excitedabout it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Merry Christmas to me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and the seeming bigger keyboard spacing. Does everything I ask of it. Delighted!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    RolandWB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in my haste I purchased an AMD instead of an Intel machine I don't have faith in AMD technology, so I am not happy about that purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    really good lap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really goog lap, is fast, good memory, i love ir for my office is enough for a basic task, i like it a lot,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for my everyday needs. This one does everything that I wanted in a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, except for getting out of S mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice decent laptop. Good for email, word/excel etc. and reasonable office work. One of the biggest issues was to get out of S mode. Still trying to figure it out as it get's stuck "Working on it".

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new laptop! I purchased atva good price and its well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is tops fir me. Dependable and Reliable. I always trust HP. Beautiful, sleek. Great Deal!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price and a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP never disappoints in their products. Up-to-date technology. So easy to use and find answers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop and worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was very easy to set up and no assistance required. very pleased with this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap, non-touchscreen laptop. Keys are not backlit, so finding delete/home/etc keys in the dark is difficult

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer! It runs great, love the larger screen as I am older and need it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge fan of laptops but this was a very good deal and has worked well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Big, decent weight, and is running perfectly since startup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New laptop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is extremely easy to use and understand. I’m extremely happy my new purchase.

    I would recommend this to a friend