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Customer Ratings & Reviews

Your price for this item is $420.99
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The comparable value price is $679.99

Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the large screen size, strong performance, and ease of use as significant advantages. Many also appreciate the affordable price and long battery life. Positive feedback also highlights the lightweight design and fast SSD storage. While some users mention occasional fan noise, the overall sentiment is highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 826 reviews
  • Rated 3 out of 5 stars

    Great machine low ram

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Good for the price. You have to upgrade it to have more ram and it works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for the price when its on sale! ryzen 5 and 8 gb of rams is nice.. 17.3 inch screen is fanrastic and it is pretty fast.. only issue i had with mine is it randomly restarted once per day and had to restart it and then rest the wifi and restart it again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it randomly restarts itself occasionally.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer works great for what I use it for. I have nothing negative to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet? Does what is expected of it. NEEDED A BIGGER SCREEN FOR MY OLD EYES.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Computer purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think the HP computers are the best. I must because I keep buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my product. The associate was very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well, faster and a little larger than my previous HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and functionality. The larger screen is exactly what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My HP 17.3 laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I like the big screen and picture quality overall worth what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is highly rated on a number of sites. I like the 17 in screen. Fg

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great laptap to keep for some time. Helped me my first semester of college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tina

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know a lot about computers but knew what i wanted/ needed. This computer met and exceeded what i expected and was very easy to set up and use. I researched, reviewed,ordered and paid online and did in-store pickup. I used the link to notify Best Buy i was there to pick up, a rep came out immediately, called my name and i was in and out in minutes. Great experience!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    robin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps cutting off and i have to reset wifi tryed to send it in to get fixed they wanted to charge me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great lap top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Turns on fast. Internet’s is fast. Totally worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! I love the 17.3” screen, It makes a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Total satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast. Excellent purchase. I would definitely recommend this laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty seeing the keys, the alphabet numbers needs to be darker than the case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and responsive pc; hp really did good with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Very good addition for my small business!

    I would recommend this to a friend