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Customer Ratings & Reviews

Your price for this item is $420.99
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The comparable value price is $679.99

Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the large screen size, strong performance, and ease of use as significant advantages. Many also appreciate the affordable price and long battery life. Positive feedback also highlights the lightweight design and fast SSD storage. While some users mention occasional fan noise, the overall sentiment is highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 826 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP 17.3" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The screen is large and has good clarity. The keyboard is easy to read and use. The battery lasts a long time before needing recharging. It's a great laptop for home use and was quite affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    . Quality, simplicity, Best Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this laptop has been an absolute lifesaver during my first two years of undergrad, and it even inspired me to invest in more HP products. With the invaluable support from Best Buy's knowledgeable team, I felt like I had my own dedicated squad of experts assisting me every step of the way, going above and beyond since my very first store visit. I wholeheartedly endorse this phenomenal experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Size does matter.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the larger screen. Especially easy for email reading and response plus great for video watching/presentation.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    great quality for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far a pretty solid computer for a great price. i do not use this for gaming, just work and its quick and does exactly everything its supposed to. love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best great price. I live in this computer battery life is great no complaints is my 2 one had last one for over 7 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my classroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable lap top, and HP was recommended. I am not disappointed as this laptop is just what the doctor ordered (in a manner of speaking). I use this for my power point presentations in my classes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Its perfect, after needing a new laptop i needed something basic to browse, watch movies and use for everyday use. This is perfect. Love the 17 inch screen and its fast

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very happy and dependable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace another HP laptop. I have used HP laptops for a very long time. I find the are both affordable and reliable. It starts quickly and the amount of disk space is exactly what I need. I purchased the 17 inch screen as it is easier to see since I am in my mid sixties. I like the update feature so it keeps HP drivers and firmware updates current. I would recommend using HP laptops if you are looking to buy a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast working with a crystal clear screen, have had zero issues with loading times.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lindap

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent choice for a home computer. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 3 out of 5 stars

    Great price =slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several positives things to say about the computer. Its light weight, good size screen, ez to use. However, its extremely slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Loveeeed it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer , large screen & great display . Fast browsing , lots of storage , would definitely recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and clear screen Easy to use Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I love it. The screensize is exactly what I need the performance is more than enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome laptop. It has large screen and great battery life. The price would have better if it was a little lower. But other than that, it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about a year. It’s great laptop nice screen easy to set up. HP is a great brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC was an "open box" purchase, and everything was in the box. Sales person knew a lot and was helpful. This laptop works well, Windows 11 S (S, to me, stands for "senseless"), so I got rid of the "S" limitation (only Microsoft approved software can be installed - a highly unnecessary limitation for this user). The solid-state drive is FAST. Display is fine, keyboard is fine. I'd be happier with one or two additional high speed USB ports - a minor issue. Overall, no complaints, my wife (primary user) and I are very satisfied with our new laptop (it's about my 8th one).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall a great laptop. The speed is great and you pay for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    The new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color, brightness, sharpness, and size of screen are good, as is speed. Ease of use stills needs some work, too much trouble to find things you need to know.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is fast. I mostly bought it for the screen size which is great and so is the screen resolution. The charge is good also.

    I would recommend this to a friend