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Customer Ratings & Reviews

Your price for this item is $420.99
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The comparable value price is $679.99

Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the large screen size, strong performance, and ease of use as significant advantages. Many also appreciate the affordable price and long battery life. Positive feedback also highlights the lightweight design and fast SSD storage. While some users mention occasional fan noise, the overall sentiment is highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 826 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer, but it should have more features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer to replace my old one which is a Pavilion. While I don't like the fact that it has less features and storage space, it does run smoother and charge faster. If you need one with a larger screen, I recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great computer for simple uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new computer that could run Windows 11 so we could run the 2022 version on TurboTax. We just use the computer for TT, email, and pictures. This one works great for us. Easy setup out of the box. Nice, big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    JPG AMD RYZEN5 HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and really like the big size monitor. This rarely leaves my home office so I don't travel with it. The only issue I've had with it is the occasional reboots. The NiC comes up with alarm and can't connect to my WiFi. If this continues to happen, I might have to return.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Screen size

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great laptop Big screen! Lightning fast! A definite value for the money purchased on sale and can’t touch a laptop for that price

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I needed a little bit bigger screen and thats why you pay a little more but its worth every penny. The storage size also helps too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    97 Yr Old Approved

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 97 yr old dad. He enjoys playing solitaire. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice as a well rounded laptop. Good speeds for multitasking and some casual gaming. Good for everyday work use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large screen and how quick the response from one site to the next. A mouse is almost a necessity because the accept corner is ultra sensitive and I find myself flipping pages without intending to. But overall I'm happy with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my my second HP 17.3 laptop from Best Buy. My previously laptop lasted 7 years. I am truly enjoying the speed, the accurate resolution of this laptop and the sleekness. This just a beautiful laptop! I am extremely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! Wish it had a card reader, but other than that I have zero complaints. It’s still super fast after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop, so there is a bit of a learning curve. And I have to get used to Windows 11, which is just different enough from Windows 10 to be annoying. However the computer is fine. The battery is long lasting. And it was on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, wish it had a light up key board and I had to get a HDMI to USB 3.0 adaptor to run more than 1 additional monitor. Otherwise its wonderful, with a large screen and good sound and power. Got it on sale but would have paid regular price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    cheap lap top

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well no problems, I would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third laptop, second HP. Was a great value because it was on sale. Great computer. Battery life is as stated in description. Screen is what I needed; clarity is very good. For home use, probably for a college student, would work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought a laptop that was the wrong fit for me so i traded it in for a different one. It was so easy and everyone was so nice and accomodating.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. My old one (VERY old!) was so slow and I was blaming it on my internet service. Not so! My new laptop is lightning fast compared to the old one! Now if I could just figure out the new system...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Laptop with 17" screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop crashed, yes, it was really old, so I bought this for interim use. I don't do gaming but frequently have 3-4 apps open for university work. The graphics are good, the speed is fast and it works like a charm. The battery seems to last several hours. My only downside is that with all laptops there aren't enough USB ports. I am now buying another desktop for use with a larger screen. However, I am very happy with this new laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Laptop if comes without problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and worked great to use for browsing and streaming. The color was not vibrant and bit washed on browsers but fine on videos. Couldn't fix that anywhere. And I would get some pops and crackles in the speakers when opening windows so I ended up returning it, concerned there was a short in the soundcard/speakers. I would have kept it otherwise as the color issue didn't bother me browsing. Can't stand win11 but not much they can do about that. Good machine for 500 I paid on sale. Just wish it did have the audio problems.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    startup is quicker than old computer enter key sometimes needs to be clicked multiple times display is good small size is good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just a great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item great price wonderful staff help me through the whole process, letting me know all about certain processors, and what would be best for the thing that I was using it for

    I would recommend this to a friend