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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the large screen size for streaming movies and the overall fast performance of the laptop. They appreciate the affordable price point and the inclusion of a DVD drive. However, some customers have concerns about the battery life and the graphics capabilities of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 397 reviews
  • Rated 5 out of 5 stars

    Geeksquad experience with Chris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geeksquad experience with Chris today. I needed to purchase a protection plan and a few other questions. Chris was patient listening to my concerns and then prompt to complete my order in a timely manner. Very pleased with my geeksquad purchase already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd drive

    Rated 3 out of 5 stars

    HP 17 in laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra computer with added in dvd drive. But I haven5 yet figured out how to download the program I want in windows for photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. It’s nice and looks sleek, definitely enjoy this computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a very good computer for my client that visited me at lammpc.com and I was able to set it up for them and they are very happy with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are still some things I have to learn to navigate. Over all I'm pleased. I'm still comparing it to the one I had for over 12 years, which had features that I liked. Give me time, I'll work through it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandchildren for school. It's hard to find a laptop with a disc drive and that is what they love the most!! Great buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 17.3 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this was a gift for my wife for Christmas and the fact that it wasn't a touchscreen made it a nonstarter. I will be returning it this weekend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great For General Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for general use, work from home, and basic entertainment. Clear display and nice wide screen. Pictures are exactly how the product looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my online courses!!! I don’t like laptop keyboards, so i purchased a bluetooth keyboard and it does the job!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Lap top computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had a Lenovo(sp), and it drove him nuts. When it literally died, we researched and decided to stick with HP 17.3 laptop. He did like the feature when the keys lite up, but is fine without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't shy away from open box deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop from open box sale is a rea[[y great buy. Getting the Geek Squad package has already paid off. all in all, this buy is a 9 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was shipped as stated. The only thing if one like a lighted keyboard this model doesn’t have that option. But who needs that to operate and used the keyboard. Remember your home row keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop that didn’t break the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed with a disc drive to play movies and cd’s, HDMI port, SD card reader and everything else I need. I bought another brand 5 years ago and it never worked as good as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around decent for basic use, web browsing & light tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my son and the second HP lap top purchase. I prefer this brand over dell. My son really like the lap top. I would suggest this lap top brand (HP) to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife, happy life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer was very easy to set up by my wife (technology challenged) and functions perfectly for her. We stream a lot of videos on the computer and it does everything as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for me going back to school! I don't need to wear my glasses to be able to read on the screen and the battery holds up like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product is doing what I hoped it would do. A little slow sometimes starting up a new program but otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first computer I received had to be returned due to malfunction I received the current one in a day. It's working great. Turns on fast. No problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good value at sale price. stupid plug into product that must be proprietary on usb cord into computer.

    I would recommend this to a friend