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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the large screen size for streaming movies and the overall fast performance of the laptop. They appreciate the affordable price point and the inclusion of a DVD drive. However, some customers have concerns about the battery life and the graphics capabilities of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 397 reviews
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Does everything I need it to. Although it is quite large, it is easy to transport with me back and forth to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Set-up was easy. Arrived ahead of schedule. curb side pic-up was little confusing! Had to stay in touch by cell phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I've ever purchased. It was quick and easy to set up within minutes. I'm very pleased with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little bit slow, but I think it is because I did not put anti-virus, but it is a good one after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed. this item was requested and I could not find it anywhere I was able to get it here at best buy.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't understand why I get free trial for security when windows 10 has built-in security. Very good laptop. Glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 17.3" LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 17.3" LAPTOP -- INTEL CORE i3 -- 8GB, 1 TB HDD, IS A VERY NICE LAPTOP FOR THE PRICE. WORKING VERY NICELY WITH NO ISSUES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda hard to deal with all the signing up for things to use it. Seems everything you do requires a subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but runs slower than I anticipated. Service was very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second laptop I've purchased. It's much better than the previous but the color quality could be better. I find it hurting my eyes if I spend to much time on it. Thinking about returning it and going a step above this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2017 Laptop Hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are not loud enough but overall I’m happy. Great computer !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but we are having some trouble with excel. Very upsetting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - excellent help. help set up new lap tap - explained it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter and she absolutely loves her new computer. Would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and ready for pickup as promised ! I would recommend as the process was easy and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is not backlit otherwise it is a pretty good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer is terrific, and The Geek Guy Support was outstanding!!!!!!! Thank You, We love Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Laptop is a dream and the Geek squad was terrific answering my questions about setting it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    produces great picture and sound quality, and above average battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Worked great from the box. Never had any issues.

    I would recommend this to a friend