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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.7 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the large screen size for streaming movies and the overall fast performance of the laptop. They appreciate the affordable price point and the inclusion of a DVD drive. However, some customers have concerns about the battery life and the graphics capabilities of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 397 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great computer and exactly what my daughter needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very good. I ordered it online and when it was ready to pick up service was very good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt laptop is doing all that is expected to do...very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and fast and easy pickup at the store. Laptop is what I was expecting to do for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! My old HP was getting really slow so I had to get a new one. What a difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Could be faster though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Great laptop with great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Laptop and it's very easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the you can put disc in this laptop. It is hard to find nowadays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not really responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job of checking email and getting on the internet, but it does seem slow and there will be countable seconds between the click of the mouse and the opening of the content. Definitely not for the person who wants a very responsive computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop runs a bit slow at times but otherwise I find it a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy-to-use. I love the dictate button on my Word file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as described. No problems. Would purchase again. Curbside pickup was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play the Sims 4 on this you have to first concert it to regular Windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandmother and she loves it! Perfect for an 85 year old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highschool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy for grandson for school. Grate price whould recamend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Sleek with subpar performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh... Wanted to get a laptop just to do some drafting work... Looked sleek, and good price for a 17" but the i3 processor lacked the capability I needed... therefore, I had to give it back...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it’s like a desktop on the go. I use it for business and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. It has everything that I am looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her computer!! I'm thing of getting one for my Godson.

    I would recommend this to a friend